Technical Marketing Program Manager

Meta is looking for a Technical Marketing Program Manager to join the Business Education team. This role will work closely with our platform team, certification proctors, learning designers, and user support team to support marketing educational initiatives.

Technical Marketing Program Manager Responsibilities

• Manage the operation of certification proctoring programs in the Learning Management System (LMS) and support Meta proctors on issue resolution


• Manage exam publication in LMS


• Seek opportunities to improve the user satisfaction and reduce issue rate while the team scale the LMS exam modality


• Manage vendor relationships and conduct regular sync on process improvement


• Manage yearly system renewals, and project based compliance reviews


• Evaluate new LMS feature release and impact, set up a thorough testing and release plan


• Partner with data science and data engineers on LMS optimization opportunities with a focus on measurement


• Operate and manage cross functional implementation partnerships

Minimum Qualifications

• Bachelor's degree or equivalent experience


• 3+ years of Learning Management System (LMS) experience


• 3+ years of experience initiating and driving projects to completion with minimal guidance


• Experience with a rapidly-changing environment with a goal-oriented approach


• Experience with building relationships with global cross-functional teams with ease, delivering impact consistently through seamless communication, influencing teams towards achieving goals


• Experience communicating change management to XFNs and stakeholders

Preferred Qualifications

• Experience in Intellum's Learning Management System (LMS)


• Experience with Facebook and other social media platforms and marketing


• Experience leading data measurement optimization