Technical Program Manager, Operations Productivity, AWS Support Business Operations
Dallas, Texas
Employer: Amazon
Industry: Project/Program/Product Management--Technical
Salary: $101700 per year
Job type: Full-Time
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Embark on a thrilling career journey as an Technical Operational Productivity Program Manager and become the driving force behind our quest for operational excellence! We're on the lookout for a dynamic individual who is passionate about revolutionizing the way we work. As the Operational Productivity Program Manager, you'll lead the charge in implementing groundbreaking initiatives that turbocharge efficiency, foster collaboration, and elevate overall performance of AWS Support.
Key job responsibilities
- Spearhead the development and execution of cutting-edge productivity programs, pushing the boundaries of what's possible.
- Be at the forefront of innovation, bringing transformative ideas to life and leaving a lasting impact on our organization.
- Lead the charge in change management, turning challenges into opportunities for growth and improvement.
- Shape a culture that embraces change and thrives on continuous improvement, making every day exciting and dynamic.
- Collaborate with top-tier AWS development teams to integrate the latest productivity tools and technologies.
- Immerse yourself in the world of tech, ensuring our teams have the best tools at their fingertips to achieve unparalleled success.
- Dive into the world of data analysis, uncovering insights that drive informed decision-making.
- Showcase your analytical prowess by creating impactful reports that tell the story of our productivity journey.
A day in the life
This role is a dynamic mix of strategic planning, hands-on collaboration, and continuous improvement. As a Operational Productivity Program Manager, every day brings new opportunities to drive positive change and elevate the organization to new heights.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Dallas, TX, USA | Herndon, VA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 3+ years of working directly with engineering teams experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,700/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Embark on a thrilling career journey as an Technical Operational Productivity Program Manager and become the driving force behind our quest for operational excellence! We're on the lookout for a dynamic individual who is passionate about revolutionizing the way we work. As the Operational Productivity Program Manager, you'll lead the charge in implementing groundbreaking initiatives that turbocharge efficiency, foster collaboration, and elevate overall performance of AWS Support.
Key job responsibilities
- Spearhead the development and execution of cutting-edge productivity programs, pushing the boundaries of what's possible.
- Be at the forefront of innovation, bringing transformative ideas to life and leaving a lasting impact on our organization.
- Lead the charge in change management, turning challenges into opportunities for growth and improvement.
- Shape a culture that embraces change and thrives on continuous improvement, making every day exciting and dynamic.
- Collaborate with top-tier AWS development teams to integrate the latest productivity tools and technologies.
- Immerse yourself in the world of tech, ensuring our teams have the best tools at their fingertips to achieve unparalleled success.
- Dive into the world of data analysis, uncovering insights that drive informed decision-making.
- Showcase your analytical prowess by creating impactful reports that tell the story of our productivity journey.
A day in the life
This role is a dynamic mix of strategic planning, hands-on collaboration, and continuous improvement. As a Operational Productivity Program Manager, every day brings new opportunities to drive positive change and elevate the organization to new heights.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Dallas, TX, USA | Herndon, VA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 3+ years of working directly with engineering teams experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,700/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Created: 2024-05-04
Reference: 2585586
Country: United States
State: Texas
City: Dallas
ZIP: 75287
About Amazon
Founded in: 1994
Number of Employees: 1600000
Website: https://www.amazon.com/
Career site: https://www.amazon.jobs/en/
Instagram: https://www.instagram.com/amazon/
LinkedIn: https://www.linkedin.com/company/amazon/
Facebook: https://www.facebook.com/Amazon
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