Technical Program Manager, WWFE - Strategy, Operations, \u0026 Shared Services

Our customers are rapidly adopting Amazon Web Services as a way to build scalable and cost-effective web and IT solutions for their businesses. To help them do that effectively, our sales professionals need effective, consumable, and relevant training.

As a Technical Program Manager in the AWS Worldwide Field Enablement (WWFE) organization, you will play an integral role in the continued success of our sales and technical field and customers by raising the bar on security. You will work alongside AWS Security teams to ensure new and existing tools protect customer data, as well as own key technical development initiatives across the organization designed to improve the way our sales field experiences learning content.

Key job responsibilities

* Work in tandem with internal Amazon and AWS Vendor Security teams to secure AWS Security approval for 3rd party vendors

* Work with security engineers, field enablement, and TPMs to develop runbooks, threat models and secure architecture designs

* Communicate effectively across leadership teams

* Influence field enablement teams across Amazon to adopt systems and processes with security best practices

* Address bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus security/technical constraints

* Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of AppSec requirements

* Clarify and drive project commitments as well as establish and maintain clear chains of accountability

About the team

Builder Tech Operations (BTO) team partners with cross-functional field enablement teams to navigate vendor relationships and AppSec's requirements when on-boarding a new tool, vendor, or service.

The BTO team is dedicated to ensuring that our 3rd party vendors operate to the highest standards required to maintain and enhance internal and external customer trust. The team focuses on verifying the security of vendor services and systems before they are released to AWS employees, as well as the continuing governance after the vendor has been approved. We do this by proactively, retroactively, and continuously looking for security vulnerabilities in processes and procedures. This includes developing run books, threat models, and providing reviews of vendors in production, and performing red team activities.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

EEO/Accommodations

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us.

BASIC QUALIFICATIONS

- * Bachelor's degree in Engineering, Computer Science or related technical field (or equivalent work experience)

- * 3+ year of experience with HTML, CSS, Java, Python, and/or other common coding languages

- * 2+ years of experience writing effective documentation (threat models, high-level system architecture, runbooks, etc.)

- * 1+ years demonstrated experience using program management skills, including strong written and verbal communication, prioritization, and escalation to remove obstacles and deliver results

- * 1+ year of experience managing a project/product roadmap

- * 1+ year of experience reading security/access logs for software platforms, platform-based apps, or other web services

PREFERRED QUALIFICATIONS

- * 1+ years of experience in a security-related organization or role, ideally in a high-growth or global environment

- * Experience leading cross functional programs and proven ability to influence and lead without direct management authority

- * Experience devising and applying a metrics-based approach to measure service and program effectiveness and consistency

- * Experience negotiating and prioritizing work in a fast-paced and changing environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,800/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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