Technology Manager - INTL Mexico

Insight Global is looking for a Technology Manager to support one of our clients in managing and leading their growing technology operation in Mexico. In this role, you would be in charge of hiring the team from the ground up, managing a pre-defined budget, and being a leader to the Mexico-based technology staff. This is a hybrid position reporting into the office 3 days a week in Mexico City.

Other Responsibilities include:

Direct line management of Mexico-based team members including Software Engineers, Service Desk Agents, Cloud Platform Engineers, and Quality Assurance Engineers
Coordinate the hiring of technology team members with support from Discipline Leads
Manage the operational budget for the Mexico technology office
Coach, lead, manage and mentor teams of engineers across various disciplines (back-end, front-end, quality, cloud, etc.)
Work closely with colleagues across other functions including Product, Engineering, Architecture, and Delivery to ensure the team are operating at a high level
Ensure a good understanding of the needs of the business and develop and execute a plan to scale our operation in Mexico
Directly support the needs of team members and intervene when necessary to remove roadblocks and resolve dependencies
Contribute toward resource planning

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Experience leading and managing a multi-disciplinary technology team, ideally in a hybrid environment
Experience working in a matrix style organization where partnerships with other leaders is paramount to success
Building teams from the ground up by creating a hiring plan and manging the interview/selection process
Managing relationships with third party vendors including recruitment agencies
Experience building a budget and executing against plan
Servant leadership with a demonstrated ability to elevate the performance of others
Fluent English speaker and presenter

Nice to Have Skills & Experience

Solid understanding of DevOps, CI/CD, and software delivery
General experience working on cloud solutions in Azure/AWS/GCP
Experience delivering software and the software development lifecycle
Experience working in the Atlassian stack (Confluence, JIRA, BitBucket)
Knowledge of local labour laws in Mexico

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.