Description & Requirements

As a Shared Services Specialist (SSS), you will support and assist with daily HR operations including onboarding, training, performance management, benefits, offboarding, and employment law compliance. In addition, you will also provide support to a variety of HR functions of moderate difficulty in HR. You will work with the Shared Services team to provide unmatched client service and effective human resource support to achieve firm goals and objectives.

This individual must understand business priorities, proactively anticipate needs, have a take-charge/ownership attitude, and react with the appropriate urgency. You will utilize independent judgment and discretion to apply knowledge of FORVIS policies, procedures, and practices. A high level of integrity and discretion in handling confidential information, as well as professionalism in working with employees and firm leaders, is critical. This role requires strong interpersonal skills and a friendly and professional demeanor. The ability to work as a team player is required.

How will you contribute:

• Maintain a variety of files and documents
• Record, enter, and verify data in computer systems as needed
• Respond accurately and confidently to Help Desk questions submitted by firm employees, HR team, and firm leaders
• Process and maintain appropriate documentation for new hires, transfers/promotions, terminations, compensation increases, etc. by utilizing the appropriate HR protocol, forms, and resources
• Communicate and collaborate well with other departments, offices, and personnel (of all levels) firmwide
• Seek opportunities to gain efficiencies in time and procedure for those you serve
• Maintain and secure confidential records such as personnel records
• Demonstrate HR risk management skills in surfacing issues or potential issues to MP and National Office HR
• Participate in HR team projects and initiatives to enhance HR processes, provide necessary updates, support a culture of compliance, or other opportunities as requested when available
• Understand or seek guidance on firm-offered benefits to assist new employees as requested
• Provide overall administrative support such as preparing forms and reports, composing regular and special correspondence, arranging and coordinating meetings with management and staff, processing and maintaining confidential documents, and other duties as assigned
• Compile and maintain employee records and provide information needed by authorized persons when necessary
• Troubleshoot unanticipated challenges and swiftly act to resolve in an effective manner

We are looking for people who have Forward Vision and:

• Well-developed interpersonal skills to deal with Partners, senior management, and employees on matters of a confidential or sensitive nature
• Personal initiative; ability to think proactively and problem-solve
• Ability to maintain a high level of confidentiality
• Ability to keep commitments, inspire the trust of others, work ethically and with integrity, uphold firm values, and accept responsibility for own action
• Ability to demonstrate highly effective organizational and time management skills to ensure maximum productivity
• Ability to work on multiple concurrent tasks, with ongoing interruptions, and have the ability to work with little to no supervision while performing duties
• Strong organizational skills and the ability to perform independently at a high level: self-directed, self-motivated
• Strong client focus with critical thinking and verbal and written skills; self-starter with strong project management skills; strong attention to detail with excellent prioritization skills required

Minimum Qualifications:

• Associates Degree
• 1-3 years experience
• Proficiency in MS Office products

Preferred Qualifications:

• Bachelors Degree
• A working knowledge of a Human Resources Information System (HRIS) and applicant tracking system (ATS)
• 3-5 years experience
• SHRM-CP or PHR certification