Tier 1 Support Technician (Weds-Sun 3-12 EST)
Atlanta, Georgia
Employer: Insight Global
Industry: Desktop Support
Salary: Competitive
Job type: Part-Time
Insight Global is looking for a Service Desk Technician to join a team in Atlanta, GA supporting one of the world's most notable luxury retail brands. This role will be required to sit onsite five times a week and the shift is Weds-Sun 3:00-12:00 AM EST. This person will be joining the Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores. It is imperative that this person has excellent communication skills and personality.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 2+ years of service desk experience
- Experience providing remote support for Windows and Mac users
- Experience with ServiceNow ticketing system
- Proven customer service skills and communication skills
Nice to Have Skills & Experience
- Experience working within a retail support environment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 2+ years of service desk experience
- Experience providing remote support for Windows and Mac users
- Experience with ServiceNow ticketing system
- Proven customer service skills and communication skills
Nice to Have Skills & Experience
- Experience working within a retail support environment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-06-07
Reference: 360983
Country: United States
State: Georgia
City: Atlanta
ZIP: 30334
Similar jobs:
-
Associate IT Support Technician Network/Telephony
Kaiser Permanente in Atlanta, Georgia -
Cloud Support Technician
Piper Companies in Atlanta, Georgia💸 $125000 per year -
Nursing Support Technician- Rapid Response Team- P/T
Grady Health System in Atlanta, Georgia -
Nursing Support Technician / Medical / Full-time
Grady Health System in Atlanta, Georgia -
Nursing Support Technician- Intermediate Care- F/T
Grady Health System in Atlanta, Georgia -
Nursing Support Technician-Surgical/Ortho-Nights
Grady Health System in Atlanta, Georgia -
Nursing Support Technician-Medical Isolation-Days
Grady Health System in Atlanta, Georgia -
Inpatient Medical/Psychiatric Unit Nursing Support Technician - Day Shift
Grady Health System in Atlanta, Georgia -
Tier II Support Technician
Silotech Group, Inc. in Savannah, Georgia -
Surgical Support Technician
Grady Health System in Atlanta, Georgia -
Nursing Support Technician- Intermediate Care- F/T
Grady Health System in Atlanta, Georgia -
Nursing Support Technician - Dedicated Education Unit - P/T Nights
Grady Health System in Atlanta, Georgia -
Nursing Support Technician-Rapid Response Team- F/T
Grady Health System in Atlanta, Georgia -
Firefighter (Basic Life Support/Hazardous Materials Technician)
Army Installation Management Command in Fort Moore, Georgia -
Support Service Technician
amr in Stone Mountain, Georgia -
Nursing Support Technician-Medical-Days-FT
Grady Health System in Atlanta, Georgia -
Nursing Support Technician- Intermediate Coronary Care- P/T
Grady Health System in Atlanta, Georgia -
Nursing Support Technician- FT Nights- Neuro
Grady Health System in Atlanta, Georgia -
Nursing Support Technician - Congestive Heart Failure- PRN Nights
Grady Health System in Atlanta, Georgia -
ENTRY - IT Support Technician
E.R. Snell Contractor, Inc. in Snellville, Georgia