Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are looking for passionate and talented people to join our logistics team. The team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Responsibilities:
- Responsible for planning and designing shipping services, predicting and displaying delivery times, and strategizing shipping fees to support global expansion.
- Analyze shipping services across different regions, optimize strategies for consumers and merchants, and collaborate with various teams to address their needs.
- Understand and analyze shipping services in different countries and regions. Design and optimize shipping service and expression strategies for consumers and merchants based on the actual situation in different regions
- Work closely with Business, Operations, and Data teams to jointly explore pain points of sellers and consumers, and be responsible for consumer & merchant experience and shipping cost.
- Collaborate closely with Engineering and Algorithm teams to drive project progression, ensuring successful launches and goal attainment.
- Continuously strive for product optimization and innovation, and establish general product ability for global e-commerce systems.

Qualifications

Minimum Qualifications:
- Proven industry experience in the global e-commerce industry, and have basic understanding of e-commerce logistics services
- Proven experience delivering product solutions from an end to end perspective, while consistently engaging in analysis and optimization processes.
- Possess good communication, teamwork, and project management skills.
- Proven experience working with cross function and technical teams to develop solutions aiming to create intuitive experiences for our merchants.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2