TikTok Shop - Star Creator, Strategic Partner Manager

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

About the Role:
As a Strategic Partner Manager, you will directly manage a group of top creators enrolled in our TikTok Shop Creator Program. You will play a key part in the success and growth of creators on TikTok Shop by supporting platform best practices, content strategy, content merchandising, brand/merchant engagements, and platform initiatives.

Responsibilities:
- Build and maintain relationships with TikTok Shop content creators
- Assist creators in developing their e-commerce content strategy and audience growth plans
- Analyze data and provide insights to creators to help them optimize their content, and improve sales performance
- Facilitate collaborations between creators and merchants
- Provide support and troubleshooting for technical issues that creators may encounter
- Collaborate with other teams at TikTok to give creators access to resources, tools, and opportunities

Qualifications

Minimum Qualifications:
- 3+ years of experience in digital marketing, influencer/creator management, or a related field
- Strong understanding of TikTok's platform, content creators and audience

Preferred Qualifications:
- Excellent communication, interpersonal and relationship-building skills
- Analytical and data-driven mindset with experience analyzing data and providing insights to others
- Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment
- Experience in content-driven ecommerce is highly preffered
- Experience with content creation, video production and editing may be beneficial

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2