Training Coordinator (ISD) - Revenue Cycle Training and QA

JOB SUMMARY:

The Training Coordinator, Patient Access position conducts needs analysis and facilitates training of technology and computer applications throughout the hospital in order to ensure that organizational technology training needs are addressed. Provides design, development of training materials. If software certified, maintains certification/proficiency in appropriate technology(s)/application(s); includes basic-level of skills in planning and analysis. This position works closely with other Trainers, Instructional Designer/CBT Developer, CIS, IS, and staff in corresponding departments and clinics. Collaborates with others to ensure that mechanisms are in place to maintain effective technology training based on identified needs and priorities. The IS Training Coordinator position is responsible for the support and implementation of IS projects within the department and the organization. Assigned projects range in scope from facilitation of on-going programs to specific, targeted program review plan logistics of events, to create and/or edit correspondence, establish, maintain and revise record keeping/filing systems, be available for on-site events/programs, support staff with program registration, offers ideas to enhance programs.

MINIMUM QUALIFICATIONS:

Bachelor's Degree in Technology education, Information Systems, or Healthcare

3 years of experience in instructional design and facilitation required

Certification in EMR & Technology Applications (new employees without certification are expected to be certified within 12 months of hire date)

Ability to plan and manage multiple tasks and workflow, work independently while collaborating with internal and external customers

Works collaboratively with a variety of internal and external customers (i.e. staff, peers, managers, medical staff, community groups, affiliated facilities)

Skill in advanced administrative procedures/practices to include advanced proficiency with Microsoft Office Suite, and educational development software

Ability to accurately speak, read, write and understand English

PREFERRED QUALIFICATIONS:

5 years of experience in instructional design and facilitation

Knowledge or experience in clinical/business operations

The expected hiring range for this position is $34.13 to $46.93

Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.