Transportation Operations Center Program Specialist

Title: Transportation Operations Center Program Specialist

State Role Title: Prog Admin Specialist II

Hiring Range: $69,115- $112,312

Pay Band: 5

Agency: VA Dept of Transportation

Location:Dept of Transportation

Agency Website:https://www.virginiadot.org/jobs

Recruitment Type: General Public - G

Job Duties

The Traffic Operations Division is recruiting for the Transportation Operations Center Program Specialist. The Transportation Operations Center Program Specialist position will lead, analyze, coordinate, and support the assigned operational program area and assist in managing a long-term, performance-based, statewide program for VDOT's Traffic Operations Centers (TOCs) maintenance and operations.

Minimum Qualifications

• Knowledge of contract management techniques, strategic planning, and standard operating procedure development and implementation of approved standards, processes and training.

• Ability to lead, coordinate, and advocate resources as necessary.

• Ability to effectively communicate both orally and in writing, including leading the development of program presentations for senior leadership, program managers, regions, districts, and stakeholders for program updates.

• Ability to manage, support, and monitor multidisciplinary contractors, consultants, and agency staff in both direct and matrix-based organizational reporting structures.

• Ability to work in a fast-paced environment and the ability to manage multiple assignments within a diverse workforce.

Additional Considerations

• Ability to support overseeing contract management, monitoring, reviewing, and approving deliverables and including leading assigned statewide programs proactively in collaboration coordination with peer subject matter experts, in coordination and support regional and district managers for large-scale major services contracts and supporting tasks orders. TOC/SSP services contract.

• Experience adhering to the Manual on Uniformed Traffic Control Devices Manual, The Virginia Work Area Protection Manual sections specifically addressing Traffic Operations Centers' use of changeable message signs (CMS), including consideration of TOC systems functionality and standard operating procedures, with operational intent to effectively propose statewide, regional or district CMS's messaging in support of day-to-day operations and even more so during significant weather events or significant emergencies.

• Ability to develop, modify, coordinate the approval, and effectively implement safety campaign messaging in partnership with communications division, regional and district management.

• Capable of providing statewide administrative backup assistance for both the Lane Closure Advisory Management System (LCAMS) and VA Traffic programs.

• Skilled in collaborating and coordinating with key stakeholders and various parties to enhance and develop the functionality of an Active Traffic Management System.

• Proficient in establishing, leading and chairing work groups related to Transportation Operations.

• Experience working in an emergency response organization.

• Ability to interpret procedures and apply applications both internally and externally.

• Effective oral and written communication skills, including delivering presentations and conducting meetings to gain program compliance.

• Proficient in gathering, analyzing, and presenting data in technical reports to support program enhancements.

• Ability to plan, coordinate, and prioritize multiple assignments within scheduled time frames.

• Willingness to work daylight, evening, and midnight shifts if needed during declared emergencies.
• Proficient in using computers and software applications such as MS Word, MS Excel, MS PowerPoint, Outlook, and MS Teams.
• Five years' experience in traffic incident management.
• Five years' experience in Traffic Operations Center - control room operations
• Considerable awareness in traffic management , motorist assistance, and emergency services operations programs.
• Considerable awareness of the Commonwealth's Statewide Radio Agencies Radio System (STARS) and the ability to develop standard operating procedures and training for Traffic Operations Center Operators, including interoperability.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

• This position requires a fingerprint-based Criminal History Background Check, DMV Record Check, and Work History Verification with references.

• Once onboarded, this position may be eligible for telework opportunities. Telework availability, hours, and duration shall be approved according to the Commonwealth telework policy for eligible positions and based upon the Supervisor's concurrence.

• We are a "Virginia Values Veterans" (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29 (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.

• VDOT utilizes a market-based pay program, which DHRM has approved. Therefore, advertised pay rates may not align with the Commonwealth pay bands.

• VDOT is defined as an emergency operations agency according to the VDOT Department Memorandum (DM) Number 17-1-Emergency Operations and Traffic Management. Upon request and with coordination among the respective District Administrator and Chief, positions working within central office locations may be designated as emergency operations positions. These assignments are updated annually, and not all designated employees receive an emergency operations assignment.

Contact Information

Name: Candace Raigns

Email: candace.raigns@vdot.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.