Job Summary:

The Transportation System Analyst contributes functional and technical skills to develop and support Oracle's Transportation Management solution with an emphasis on enhancing and simplifying the user experience, issue resolution and data management.

Responsibilities:

* Act as a subject matter expert to assist end users with Tier 2 incident troubleshooting and support requests including rate management.

* Responsible for troubleshooting OTM (Oracle Transportation Management) errors to include but not limited to planning issues, mileage discrepancies, special rate scenarios, equipment database integration errors.

* Recognize and analyze trends in support incidents and requests, make recommendations for permanent solutions.

* Support end users with training and development in operational processes and planning best practice.

* UI development to enhance the user experience and simplify the planning process.

* Participate in solution testing for new and modified OTM enhancements.

* Assist with data implementation supporting the rollout of OTM to APG companies.

* Facilitate working sessions and other project related activities as required.

* Support the rollout of optimizer to include ongoing maintenance and support.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

* Strong problem solving, organizational and communication skills are critical.

* Ability to work independently with strong prioritization and time management skills; must be able to work within tight deadlines.

* Collaboration with cross functional teams to align business requirements.

* Knowledge of basic SQL execution and desire to advance skills.

* Advanced excel skill are necessary.

* Willingness to learn various programs and software to enable scalability and ability to create efficiencies across functions.

* Office Suite to prepare and analyze data, communicate electronically, and assist in the preparation of documents and presentations.

* 2-3 years of experience in support and development of a TMS solution, preferably OTM

* Bachelor's degree in Business, Supply Chain Management, Information Systems or other related field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.