Underwriting -Training & Quality Specialist

Underwriting -Training & Quality Specialist American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property - such as manufactured homes and specialty dwellings - and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can't. We write admitted products in all 50 states and have a premium volume of $1.9 billion.

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re's Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day - all in a flexible environment that helps them succeed both at work and at home. Company American Modern Insurance Group Location Cincinnati , United States

Execute Underwriting Training and Quality program focused on internal and external (agents with Delegated Underwriting Authority) alignment, supporting all lines of business, and accountable for delivering clear expectations that drive consistent results to support profit goals using a risk-based approach.

Roles and Responsibilities:

• Responsible to collaborate with Underwriting Training and Quality Team peers, Leadership, various Underwriting Associates and cross-functional business partners for the skills assessment, design, delivery and oversight of the Underwriting Delegated Underwriting Authority (DUA) Audit, Training and Quality programs and strategy.
• Possess necessary product knowledge to act as a Subject Matter Expert (SME) for one or more products while also supporting training and quality work for various lines of business (AMIG commercial and residential products, collector vehicle, motorsports, watercraft), as needed.
• Build and deliver risk appetite and workflow process training curriculum for both internal and external associates to support consistent, efficient decision making that aligns with underwriting standards and company objectives.
• Design and maintain the Underwriting Department materials storage framework.
• Build alignment and consistency across DUA Agent Audits and internal Quality Control processes and procedures including overseeing and/or completing quality and compliance audits then summarizing and delivering corresponding results.
• Build, maintain and adhere to training and quality schedules, standard operating procedures (SOP) and work instructions.
• Research, identify, document and build action plans to resolve opportunities that improve quality, compliance and overall performance at the agency, team and/or department level.
• Partner with Underwriting associates and cross-functional business partners to facilitate and support training and audit processes including enforcing consistency in Underwriting actions between internal and external partners.
• Coordinate with Underwriting leadership to ensure best delivery methods leveraging SME's in the organization.
• Serve as an Underwriting Training and Quality representative on cross functional assignments.
• Support or lead various governance functions (ex. Compliance, IRM, and Internal Audit).

Requirements:

• Bachelor's degree required
• Under minimal supervision, demonstrates ability to develop and support business cases. Affects change through the creation and implementation of risk management plans while collaborating with key stakeholder
• 1 or more years experience developing, facilitating, and adapting quality reviews and/or training to various learning styles and environments -Experience and/or knowledge with audit, regulatory and compliance processes and guidelines
• 5+ years underwriting experience
• Experience with data gathering, financial analytics, and trend identification, preferred
• Must have the ability to embrace and promote change

Preferred:

• P&C insurance designations
• CPCU or other industry coursework/designations, preferred
• Certifications specific to quality, compliance, training and facilitation preferred

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.