Unit Coordinator - Cardiac ICU, Weekdays

Unit Coordinator- Cardiac Intensive Care Unit

Ellison 9 is a 16 bed adult Cardiac Intensive Care Unit located in Boston, MA, USA. The unit is in search of a medical administrative professional for a full-time role, available Monday through Friday from 7 AM to 3:30 PM, and able to cover two required holiday shifts.

The Cardiac Intensive Care Unit (CICU) is a patient and family-centered 16-bed adult unit serving critically ill cardiac ICU patients. This is an exceptional opportunity to join a world-class healthcare team and make an important impact on patient care. Because of this new opportunity, we are only accepting full-time applicants for this role.

What do we have to offer?

• Consistent weekly salary, paid training, and generous paid time off. In addition, we provide a market-leading shift differential for evening, night, and weekend shifts to ensure your dedication is recognized and rewarded.
• Convenience for employees is important. That's why we have discounts for the MBTA, a convenient Commuters website for stress-free transportation, and full protection for health, dental, vision, and life insurance.
• Balanced: support of your professional development and personal growth. Through our Health Savings plan, tuition reimbursement program, and employee perks program, you'll have access to resources and opportunities to enhance your skills and advance your career. We also offer discounts for travel, rentals, and vacation to help you maintain a healthy work-life balance.
• Great exposure to clinical care, nursing, and the hospital environment: As a Unit Coordinator, you will have the opportunity to work closely with patients, families, and medical staff, gaining valuable experience and insight into the field of healthcare. You will be a crucial part of a collaborative team dedicated to providing outstanding patient care.
• Perfect opportunity for administrative professionals seeking a career change in New England's top Medical Center: If you have a background in administrative work and are interested in transitioning into the healthcare industry, this role provides an excellent avenue. You will have the opportunity to apply your organizational and coordination skills in a significant position that directly supports patient care.

What are we looking for?

• As a Unit Coordinator, you will play a critical role in patient care by serving as the central source of information and communication between patients, families, and medical staff. The position requires a high degree of accuracy and effective interpersonal skills.
• Individuals who can answer calls from patients, triage messages to the nursing team, and effectively communicate with multiple departments to ensure seamless coordination of patient care.
• Individuals who can transcribe medical charts for patients, ensuring the completeness, integrity, confidentiality, and security of all medical treatments and procedures.
• Highly organized individuals who can prioritize and handle information in a demanding environment, ensuring that critical tasks are completed efficiently and effectively.
• Skilled and empathetic communicators who excel in coordinating all essential patient services, ensuring a seamless and comforting experience for patients and their families.
• People who thrive in a fast-paced and diverse environment, where accuracy, professionalism, and exceptional customer service skills are essential to success.

About Mass General Hospital

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with a rewarding and fulfilling career.

Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also provide our employees with a work-life balance that allows them to thrive both professionally and personally.

If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Qualifications

If this sounds like a job for you, we'd love to hear from you. But first, please make sure you have the following:

• High School Diploma or GED; Associate Degree preferred
• At least (2) years previous experience as a medical administrator preferred
• Medical or health care experience is desirable, but I will train otherwise qualified candidates.
• Basic computer skills and the ability to learn new systems and procedures
• Effective interpersonal and communication skills
• Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers
• Demonstrated ability to solve basic patient and practice problems.

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.