KITS

Job ID 2440009

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a User Research/Business Analyst to support KITS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a Remote opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Business Analyst will play a key role in gathering, analyzing, and documenting user requirements to support the development of user-centric solutions. Key responsibilities include:

• Collaborating with stakeholders to elicit and analyze business and user requirements.
• Conducting user research activities, such as surveys, interviews, and usability testing, to understand user behavior and preferences.
• Documenting findings and creating user stories, personas, and journey maps to guide product development.
• Providing insights and recommendations based on user research to improve product features and functionality.
• Working closely with cross-functional teams to ensure alignment between user needs and business goals.
• Facilitating communication between technical teams and end-users to ensure successful project delivery.

Education and Experience:

Required:

• Bachelor’s degree in business administration, Information Technology, Human-Computer Interaction, or a related field.
• 5+ years of experience as a Business Analyst or User Researcher.
• Proven experience in conducting user research and analyzing data.

Required Skills and Competencies:

• Strong analytical skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in user research methodologies and tools.
• Ability to work collaboratively in a team environment.
• Experience with Agile development processes.
• Ability to obtain a public trust clearance.

Desired Skills and Competencies:

• Knowledge of usability principles and best practices.
• Experience working in a government or federal IT environment.
• Familiarity with tools like JIRA, Confluence, or similar project management software.
• Human centric experience design skills.
• Agile Certification (s)

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.

The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352