Valet Attendant @ Hilton VBO

Title: Valet Attendant

Department: Operations

Reports To: Front Office Manager

Supervision: None

Pay Structure: Paid Bi-weekly

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

How to Apply:

If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/

Enter the job title and location and apply!

Position Overview:

The Valet Attendant is responsible for providing professional valet parking services to guests or customers at hotels, restaurants, event venues, or other establishments. They assist with parking and retrieving vehicles, ensuring efficient and courteous service while maintaining the safety and security of guests' vehicles.

Essential Job Functions:

Vehicle Parking and Retrieval:
Greet guests or customers upon arrival and assist them with parking their vehicles in designated parking areas.
Drive vehicles carefully and responsibly when parking and retrieving them, adhering to traffic laws and safety regulations.
Park vehicles in an organized and efficient manner to maximize parking capacity and facilitate easy retrieval.
Retrieve vehicles promptly upon request, ensuring keys are securely stored and returned to the rightful owner.
Customer Service:
Provide courteous and professional service to guests or customers, assisting them with luggage or other belongings as needed.
Offer assistance or information about the establishment's amenities, services, or nearby attractions.
Address any concerns or inquiries from guests regarding parking procedures or vehicle security.
Safety and Security:
Maintain a safe and secure parking environment by adhering to established valet parking procedures and protocols.
Exercise caution when driving and parking vehicles to prevent accidents or damage.
Ensure that all parked vehicles are locked and secured properly to prevent theft or vandalism.
Report any safety hazards, accidents, or security incidents to management or appropriate authorities.
Payment Processing:
Collect parking fees from guests or customers according to established rates and procedures.
Process payments accurately and provide receipts to customers as needed.
Maintain accurate records of parking transactions and reconcile cash or credit card payments at the end of each shift.
Vehicle Inspection and Maintenance:
Conduct visual inspections of parked vehicles for any damage, dents, or scratches upon arrival and departure.
Report any damages or discrepancies to management and document them accordingly.
Ensure that valet equipment, such as parking cones, signs, and ticketing systems, is well-maintained and in good working condition.
Team Collaboration:
Work collaboratively with other valet attendants and parking staff to ensure smooth and efficient operation of the valet parking service.
Communicate effectively with supervisors, managers, and fellow team members to coordinate tasks and address any issues or concerns.

Top Requirements:

Team Up: Be Golden, Collaborate and Help Others Succeed.
Own It: Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

High school diploma or equivalent.
Valid driver's license with a clean driving record.
Previous experience in valet parking, hospitality, or customer service (preferred but not required).
Strong communication and interpersonal skills.
Excellent driving skills and knowledge of traffic laws and safety regulations.
Ability to handle cash transactions accurately and responsibly.
Physical stamina and ability to stand, walk, and lift objects for extended periods.
Professional appearance and demeanor.
The Valet Attendant plays a key role in providing convenient and efficient parking services to guests or customers, contributing to a positive experience and enhancing the overall reputation of the establishment. Their attention to detail, customer service skills, and commitment to safety and security are essential for the success of the valet parking operation.

About Us:

Founded in 1979, Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 properties. It is recognized as the largest hotel owner and operator throughout Virginia, as well as one of the top ten hotel owners in the country. Deeply rooted at the forefront of the hospitality industry, Shamin Hotels has assembled a portfolio that spans multiple renowned brands, reflecting its commitment to developing experiential accommodations across many market segments while providing extraordinary experiences for a wide range of guests as well as growth opportunities for its associates. For additional information, please visit www.shaminhotels.com.

Apply Here!: https://shaminhotels.jobaline.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.