The purpose of the position is to provide administrative assistance to the City's Victim Witness Program. The position is responsible for evaluating cases to identify victims that require services and entering case data.
ASSIGNED DUTIES :

• Evaluates reports for relevant cases in the Chesapeake Police Department's LERMS system; pulls and assigns relevant cases to appropriate program staff.
• Enters and maintains client records in the DCJS CIMS system.
• Drafts various types of correspondence to victims from all program staff. Interacts with citizens both in person and over the telephone; answers main victim/witness telephone line and directs calls to appropriate staff.
• Assists clients with applying to the other programs when appropriate.
• Accompanies clients to court and provides other direct services as mandated by the Crime Victim and Witness Rights Act.
• Performs other related duties as assigned.

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENTS : Requires an associate's degree or any equivalent combination of education and experience in law, sociology, psychology, or a closely related field.
EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/educational standard, this class requires a minimum of one year of related, full-time equivalent experience. SPECIAL
CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications
Any combination of education and experience equivalent to an associate's degree in law, sociology, psychology, or a closely related field