VP, Development Operations and Donor Services

Overview

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.

The Vice President, Development Operations oversees work associated with creating and managing development operation systems to support fundraising campaigns for the organization. Oversees the design and implementation of organization-wide donor services and stewardship systems to provide and analyze date to promote interaction with and recognition of donors at all levels. Collaborates with senior leadership to develop and implement long-term strategies to secure financial support from donors and funders to meet defined charitable goals.

Responsibilities

• Lead a team in development of multi-channel efforts for donor acquisition, solicitation, engagement, and cultivation for AARP Foundation and AARP Affiliates raising $40+ million annually.
• Develop goals, strategies, and plans for all AARP Foundation fundraising to grow a healthy pipeline of donors to maximize donor support, diversify revenue streams, and expand sources of new donors. Explore new channels, programs, and approaches to ensure future growth.
• Manage the relationship with agencies, vendors, and internal stakeholders to execute strategies developing and implementing concepts for innovation in marketing and fundraising working cross functionally conducting cross cost benefit analysis and assessment by consultants as needed.
• Manage budgets to meet strategic, income, and expense goals.
• Responsible for defining and directing development of data analysis, test, modeling, and channel capabilities.
• Responsible for working across AARP Foundation and AARP to fully integrate fundraising opportunities.
• Leads the process of managing data analysis to support the development and tracking of a healthy pipeline of potential donors to the organization, AARP Foundation, and all other organization affiliates within their respective assigned prospective donor pool to ensure future growth.

Qualifications

• Bachelor's degree required.
• 10+ years of experience in development operations, data management systems, and donor care within fundraising.
• Proven expertise in data management and overseeing complex budgets.
• Strong background in team leadership and management.
• In-depth knowledge of industry trends and best practices in donor care.
• Ability to collaborate effectively across interdepartmental teams.

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.