Vp Of Operations

Great opportunity to join the Y team in the lovely river city on the coast! The Jacksonville Y serves a 5-county region, each one unique!

Job Description

Join us. We could use someone like you!
The YMCA of Florida's First Coast is nationally recognized for its leadership in youth development, healthy living and social responsibility. We practice what we coach and have been identified as a Gold Level Fit-Friendly Worksite by the American Heart Association as well as a Gold Level Healthy Employer and the "Healthiest Employer in Jacksonville" by the Jacksonville Business Journal.

We launch cutting-edge programming, including a Stroke Wellness partnership with Brooks Rehab that was recently named a Program of Excellence through the Hospital Charitable Services Awards, a national program presented by Jackson Healthcare. We are also building Healthy Living Centers that will help us better serve children, adults and families right here in our neighborhood.

As a non-profit, we offer our services to everyone, regardless of their ability to pay, and are proud to offer financial support for our programming through our Annual Community Campaign. We invest in our children and run a nationally recognized charter school in Northwest Jacksonville, Tiger Academy.

We are supported by Y-USA, Florida Blue, the CDC, and 10 regional health partners. And on top of our community support, our staff truly believes the work they do contributes to the well-being of the community. But don't take our word for it. An employee said on a recent survey, "Everyone who works here is very happy to be here. The members love the atmosphere we create for them. It is always filled with laughter and smiles."

Do you share our passion for strengthening community? Join us and apply today. We could use someone like you.

Job Summary:

Ensures successful operation of the branches within their region of the YMCA, including membership, program development, volunteer recruitment, staff supervision, community relations, collaborations, budgeting and financial results. Has primary association responsibility for association membership growth and development efforts.

Qualifications

1. Bachelor's degree in human services, business, social services or equivalent; Master’s degree preferred.

2. Eight or more years of professional experience in the YMCA or another not-for-profit preferred.

3. Five plus years experience in successfully driving the membership/sales function for the organization.

4. Knowledge and experience in all aspects of branch operations, including staff supervision and development, successful membership practices, quality program development and implementation, volunteerism, facility and property management and sound financial practices.

5. Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.

6. YMCA Organizational Leader certification preferred.

Essential Functions

1. Supervises branch executive directors within their territory to assure sound operations. Provides leadership and direction to the branches by coaching branch executives and by providing overall support to the branch boards and volunteers. Monitors monthly financial reports to assure that revenue targets are met and expenses are controlled.

2. Ensures the operational growth of the branches through program expansion, member recruitment and retention, pricing strategies, new site development, collaborations, and mergers and acquisitions.

3. Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and works with staff groups to develop and implement programs. Assists branch staff in the planning, development and implementation of new program initiatives and activities.

4. In conjunction with Association leadership team, develops annual membership goals and conducts site and branch reviews for evaluation execution.

5. Develops, introduces and evaluates effectiveness of association-wide strategies to attract, recruit and retain members including innovative marketing strategies, utilizing sales and closing techniques, driving branch engagement and determining association training and support needs.

6. Analyzes membership data, researches and makes recommendations on new membership benefits, developing cost-benefit analysis for potential new programs, pricing, benefits and value, making recommendations to the association leaders.

7. Provides reports to staff, committees, and senior leadership.

8. Provides staff leadership to assigned committees, teams and events.

Cause-Driven Leadership Competencies

Relationships: Initiates the development of relationships with influential leaders to impact and strengthen the community.

Developing Others: Ensures that a talent management system is in place and executed effectively.

Decision-Making: Possesses penetrating insight and strong strategic and critical thinking skills.

Finance: Develops and implements stewardship strategies.

Quality Results: Determines benchmarks and ensures appropriate leadership to meet objectives.

Change Capacity: Effectively drives change by leveraging resources and creating alignment to explain organizational opportunities.

Ymca Careers
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