Posting Details

Classification Summary

Classification Title

Position Information

Position Title
Working Warhawk I - Campus Services Student Assistant

Job Description

Preferred Qualifications

Posting Text

Department
Campus Services

Number of Vacancies

Job Open Date
12/14/2023

Job Close Date

Special Instructions to Applicants

Please answer all questions as thoroughly and thoughtfully as possible to increase your chances of being selected for a departmental opening. You are strongly encouraged to schedule an On-Campus Job Search Assistance appointment with the AUM Career Development Center before applying. Visit Handshake to schedule an on-campus job search assistance appointment.

This posting requires a resume to complete the application. Students can request resume review assistance by sending .doc or .pdf resume documents to resumereview@aum.edu.

Please upload your current or upcoming class schedule to the section titled, "Student Schedule".

The Campus Services Unit is hiring Student Assistants to work in various departments within the unit. These include:
- Mailroom
- AUM Bookstore
- AUM Cafe (Dining Services)
- Conference Services
- Groundskeeping
- AUM Wellness Center
- Transportation

Duties and Responsibilities:Provide applicable services to students, faculty, staff and the AUM Community.
Assist with day-to-day operations of a campus services department or office, including clerical, physical and technical tasks.
Work alongside other campus services team members to accomplish tasks.
Greet visitors to the department or office, answer telephone calls and electronic communication, and other reception tasks.
Ensure all departmental policies and procedures are followed at all times.
Maintain scheduled hours.
Other duties and responsibilities as assigned.

Qualifications:
Customer service skills
Basic knowledge of computer software applications
Specialized knowledge associated with campus services departmental assignment
Ability to communicate effectively with others
Ability to represent the campus services unit with professionalism
Ability to follow oral and written instructions
Organization and time management skills
Ability to operate equipment and tools related to departmental operations
May require specialized physical abilities related to departmental operations

Depending on the campus services department assignment, work outside of AUM business hours (8:00 AM - 5:00 PM, M-F), including nights and weekends may be required.

Quick Link
https://www.jobs.aum.edu/postings/6583

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Explain what does effective customer service mean to you? How did you come to this conclusion?
   (Open Ended Question)
2. * Please share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities?
   (Open Ended Question)
3. * Please describe any experience you have working in a mailroom environment. If none, enter N/A.
   (Open Ended Question)
4. * Please describe any experience you have working in a retail sales environment. If none, enter N/A.
   (Open Ended Question)
5. * Please describe any experience you have working in a dining services or food preparation environment. If none, enter N/A.
   (Open Ended Question)
6. * Please describe any experience you have working in a warehouse or material handling environment. If none, enter N/A.
   (Open Ended Question)
7. * Please describe any experience you have working in an outdoor setting and/or with outdoor equipment (mowers, edgers, etc.). If none, enter N/A.
   (Open Ended Question)
8. * Please describe any experience you have working in a fitness center or gymnasium environment. If none, enter N/A.
   (Open Ended Question)
9. * Are you available if needed to work before or after university business hours (8 AM - 5 PM, M-F), or on weekends?
   • Yes
   • No
10. * Please list any campus services department(s) (Mailroom, AUM Bookstore, AUM Café, Conference Services, Groundskeeping, AUM Wellness Center, Transportation) that you do NOT wish to be considered for employment.
    (Open Ended Question)

Applicant Documents

Required Documents

1. Resume
2. Student Schedule

Optional Documents

1. Cover Letter