RemX is seeking an Accounts Receivable Specialist to join the team in Roanoke, VA area!

Duties & Responsibilities:

• Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals
• Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors
• Resolve customer claims and disputed items while providing feedback to those processes to prevent similar errors in the future
• Analyze payment trends by customer or customer group and takes action to address and or notify management when necessary
• Understand when, to whom and how to escalate issues to drive resolution
• Place accounts on credit hold as necessary
• Provide guidance to functional counterparts in operating units and management on matters involving exposure and risk associated with accounts receivable relationships
• Support department productivity goals managing incoming phone calls, chat, and email correspondence (Cases) as needed during peak volumes
• Minimize losses due to bad debt
• Communicate with Field Operations and Commercial Sales Teams regarding account and portfolio status
• Be actively involved in department continuous improvement projects by identifying improvement opportunities, working on a project team, or leading a project

Qualifications:

• Minimum Associates degree in Business related field preferred, or equivalent experience in lieu of Associate degree
• 2+ years' experience in a credit and collections or customer facing role
• Understanding of basic accounting and bookkeeping procedures
• Proficient in Microsoft Excel, Word, Outlook, and various business software systems as needed
• Strong decision-making skills with strong attention to detail and action results oriented
• Effective collections, issue resolution, deduction management, and negotiation skills
• Collaborative attitude, as well as strong analytical and investigative skills
• Ability to conduct research into a wide range of credit issues
• Effectively work independently or in team settings
• Communicate professionally and effectively with all levels of internal and external management through various methods of communication
• Ability to define problems, identify solutions and follow through to completion
• Achieves high level, sustainable performance, and results
• Adapt to changing environments
• Work with customers in sometimes difficult and confrontational situations
• Good interpersonal skills with a focus on rapport-building, listening and questioning abilities

As a RemX Accounts Receivable Specialist We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training
• Contract-to-Hire Opportunity

Find A Job That Works for You!

Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That's why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!