Accounts Receivable Specialist - Remote EST hours - $15-$20/hr - W2 Only
*Candidates must be able to work on the clients W2 without sponsorship, a vendor or employer*
Candidate must be located in EST or CST timezones.

Top Skills Required: Outbound calls and Accounts Receivableexperience
Work Schedule: 8:30 am - 5:00 pm
Time Zone: East Coast or 1 hour behind preferred.
SUMMARY
The Accounts Receivable Specialist is responsible for managing all facets of accounts receivable relationships with an assigned portfolio of the clientscommercial customers. The Accounts Receivable Specialist is responsible for the timely and profitable collection of accounts receivable for the clientscustomers by maintaining constant open lines of communication between customers and sales while maintaining favorable customer relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals
• Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors
• Resolve customer claims and disputed items while providing feedback to those processes to prevent similar errors in the future
• Analyze payment trends by customer or customer group and takes action to address and or notify management when necessary
• Understand when, to whom and how to escalate issues to drive resolution
• Place accounts on credit hold as necessary
• Provide guidance to functional counterparts in operating units and management on matters involving exposure and risk associated with accounts receivable relationships
• Support department productivity goals managing incoming phone calls, chat, and email correspondence (Cases) as needed during peak volumes.
• Minimize losses due to bad debt
• Communicate with Field Operations and Commercial Sales Teams regarding account and portfolio status
• Be actively involved in department continuous improvement projects by identifying improvement opportunities, working on a project team, or leading a project
EDUCATION, EXPERIENCE AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum Associates degree in Business related field preferred, or equivalent experience in lieu of Associate degree
• 2+ years experience in a credit and collections or customer facing role
• Understanding of basic accounting and bookkeeping procedures
• Proficient in Microsoft Excel, Word, Outlook, and various business software systems as needed
• Strong decision-making skills with strong attention to detail and action results oriented
• Effective collections, issue resolution, deduction management, and negotiation skills
• Collaborative attitude, as well as strong analytical and investigative skills
• Ability to conduct research into a wide range of credit issues
• Ability to effectively work independently or in team settings
• Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication
• Ability to define problems, identify solutions and follow through to completion
• Ability to effectively work independently or in team settings
• Achieves high level, sustainable performance, and results
• Ability to adapt to changing environments
• Ability to work with customers in sometimes difficult and confrontational situations
• Good interpersonal skills with a focus on rapport-building, listening and questioning abilities
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.