Admin Manager Assoc Healthcare

Job Summary

The Administrative Manager Associate for Surgical Specialties OR schedulers reports to the Administrative Manager Senior in Surgical Specialties for Ambulatory Care Services at Michigan Medicine (ACS), and partners with the Surgical Specialties Clinical Administrators, ACCCs and Nursing Director for overall performance and management of OR schedulers.

Surgical Specialties is a Segment within ACS that provides ambulatory care leadership for the Departments of Ophthalmology, Otolaryngology, Surgery and Urology. This position has dedicated effort to provide administrative leadership and OR schedule utilization management for the Surgery (General Surgery, Plastic Surgery & Thoracic Surgery) and Urology Department This is inclusive of sections and division within these areas. The OR schedulers in these areas will be responsible for the providers, department and clinics that they are hired into. The manager will ensure best practices and metrics are aligned with department needs and institutional goals.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Supervision and direction given to operational administrative staff and engagement in their professional development
• Oversees the day-to-day OR scheduling for Surgery and Urology
• Leads onboarding of new providers and OR schedulers, specific to OR scheduling, for all new surgery scheduling team members, including UM standardized onboarding checklist and job specific checklist
• Handles hiring/discipline and firing
• Evaluates OR scheduling in collaboration with the Department, Section Division and triad leadership teams in Surgery and Urology
• Provides feedback on Surgery Scheduling operational issues involving providers in Surgery and Urology
• Manages routine OR scheduling operations (e.g., scheduling OR cases, Pre-op scheduling, post-op scheduling, etc.)
• Provides feedback/supervision/support/performance evaluation of assigned ACU staff
• Develop and oversee efforts to recognize and incentivize staff excellence
• Identify opportunities for quality improvement, and carry forward quality improvement, in all areas of OR scheduling

Required Qualifications*

• Bachelor?s Degree or equivalent combination of education and experience .
• 1-3 years supervisory experience or Lead OR scheduling experience
• 2 years of experience in surgery scheduling
• 2 years of experience working with Epic and Optime
• Demonstrated ability to facilitate teamwork necessary to leverage day to day operations.
• Demonstrated effective communication, interpersonal and conflict management skills.
• Demonstrated skill in change management and process improvement

Desired Qualifications*

• Prior OR scheduler supervisory/lead experience is preferred.
• Knowledge of the University of Michigan policies and procedures.
• One or more years? experience working with surgical specialties in an ambulatory care unit.
• Prior work experience in a surgical out-patient clinic setting
• Experience with Process improvement and workflow development.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

253210

Working Title

Admin Manager Assoc Healthcare

Job Title

Admin Manager Assoc Healthcare

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Um Hospital

Department

MM Gen Surg Clinic - Tech

Posting Begin/End Date

8/23/2024 - 8/30/2024

Career Interest

Healthcare Admin & Support