Administrative Assistant (Nursing Educ Professional Dev)

The Administrative Assistant will perform moderately complex to difficult secretarial and clerical duties under general supervision. Will provide
adminstrative support to the department and coordinate and direct the office support activities and manage a wide variety of records, reports and files.
Will be able to compose letters, memos and reports requiring research and present data accurately to support findings. Will provide support to monitor
and reconcile departmental or program budget and track travel and office expenditures.

Qualifications:
Minimum Education
High School Diploma or GED (Required) Or

Minimum Work Experience
2 years secretarial experience, preferably in a medical office or healthcare environment (Required)

Functional Accountabilities
Communication

• Apply knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and customers.

• Independently compose letters, memos and reports requiring research and present data accurately to support findings.

• Respond to inquiries which require written explanation or interpretation of established policies, procedures and programs.

• Identify and understand issues, problems, and opportunities; determine course of action and develop appropriate solutions.

Office Technology

• Integrate varying software or learn new computer applications to meet unique work needs.

• Serve as a resource to others on a variety of subjects including office equipment, software applications, and information processing procedures.

• Utilize, reconcile and manipulate data for management reports from different internal and external sources.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance