Remote-Centered or Office-Centered.
Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify.

Under direct supervision of the Staff Services Manager II (SSM II), Chief of the Licensing and Administrative Business Bureau (LABB), the Staff Services Manager I (SSM I) of the Administrative Business Entity Section (ABES) is responsible for overseeing the centralization of the Licensing Services Division (LSD) procurement, ordering of supplies and invoice processing by working closely with the Business Management Bureau (BMB) and the Information Technology Division (ITD) Procurement offices as well as the LSD management team to process new and renewing contracts, interagency agreements, subscriptions, or preparing documents for the bidding process, when requires, as well as the ordering/invoice processing and the monitoring of LSD's budget. The incumbent will also oversee the Business Entity Unit (BE), which is responsible for the review and processing of all business license applications and renewals for several qualification types and may represent LABB or the Curriculum and Licensing Background Bureau (CLBB) on various intra-departmental task forces and special projects.

EXAMINATION INFORMATION

Step 1 - If you have not taken the STAFF SERVICES MANAGER I examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.

CalCareers

Step 2 - submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

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You will find additional information about the job in the Duty Statement .

Working Conditions

• Eligible for telework in accordance with CDIs Telework policy .
• Must be able to work in a high-rise building.
  

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-425446

Position #(s):
413-145-4800-004

Working Title:
Administrative & Business Entity Unit Manager

Classification:
STAFF SERVICES MANAGER I $6,760.00 - $8,398.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
The California Department of Insurance is looking for a highly motivated team player to join the

ADMINISTRATION AND LICENSING SERVICES BRANCH

Licensing Services Division

Producer Licensing Bureau

Location: Sacramento

If you want to be part of a fast-paced collaborative team,
in a REMOTE-CENTERED environment,
we want to hear from you!

Department Website: http://www.insurance.ca.gov

Special Requirements

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/10/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Insurance
Attn: Classifications & Consultation
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Insurance
Classifications & Consultation
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Statement of Qualifications - instructions may be found in the Statement of Qualifications Section of this bulletin.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proven commitment to creating a work environment that celebrates diverse backgrounds, cultures and personal experiences.
• Knowledge of the organization and California Insurance Codes and California Code of Regulations related to licensing.
• Excellent organizational skills, accuracy, and attention to detail
• Strong oral communication skills, both in a one-on-one setting and in small groups
• Strong project management skills
• Strong written communication skills
• Conflict resolution and/or facilitation experience or the capacity to become a strong facilitator/negotiator.
• Proficient computer skills including Microsoft Word, Excel, Outlook, Teams, Zoom, and internet searches.

Benefits
CDI offers many benefits including the following:

• Medical Benefits - including health, dental, and vision insurance
• Employee Wellness Program
• Employee Assistance Program
• On the Job Training
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401(k), 457)
• Commute Program
• Medical/Dependent Care Reimbursement Accounts

Click here to view all the benefits available to you as a state employee!

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Hiring Unit Contact:
Classification & Consultation Unit
(916) 492-3300
cdijobinquiries@insurance.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 492-3024
Shannon.Flynn@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Applicants are required to submit a Statement of Qualifications (SOQ) for this position.

Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.

** The SOQ is a narrative description of how an applicant's education, experience, knowledge, skills, and abilities meet the qualifications for the position.

**Please prepare a narrative discussion of your education, training, experience, and skills as it relates to the desirable qualifications listed in this JOB bulleting.

IN STRUCTIONS:

• Answer each SOQ question below
• Your response must be typed
• Font must be Arial 12-Point
• Single-sided, single-spaced, 1" margin not to exceed two pages

Using the duty statement and job description posted, please describe how your knowledge, skills, and experience demonstrates your ability to manage a processing team of professionals, as well as an administrative team who is tasked with renewing contracts, interagency agreements, ordering, invoice processing, etc. Use specific examples and include relevant education, employer information, and job duties as applicable.

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.