Admissions Operations Assistant

Department: Division of Enrollment Management

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: The Office of Admissions serves students Monday-Friday, 8:30 am-5:00 pm. Total expected hours of work is 25-29 per week.

Location: Fairfax, VA

Workplace Type: On Site Required

Salary: $16 per hour

Criminal Background Check: Yes

About the Department:

The George Mason University Office of Admissions seeks a part-time Admissions Operations Assistant. George Mason University has an institutional commitment to the achievement of excellence and diversity among its faculty and staff and encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

About the Position:

The Admissions Operations Assistant will serve as needed in a variety of Admissions Operations spaces, rotating to learn each units' roles and responsibilities serving as an agile team member.

The Office of Admissions serves students Monday - Friday, 8:30 am - 5:00 pm. Total expected hours of work is 25-29 per week. This is an ongoing position, and we are seeking an individual who will become a long-term team member.

Responsibilities:

• Support the daily review of undergraduate freshmen, transfers, graduate, and non-degree domicile statuses;
• Process supporting domiciliary documentation;
• Process transcripts or other supporting documentation;
• Review of undergraduate non-degree admissions applications;
• Respond to inquiries from a variety of sources and provide information to necessary parties in a timely and professional manner;
• Serve as a back-up graduate processing specialist;
• Provide administrative support to the admissions specialists and an enhanced customer service experience to our applicants;
• Assist with processing credit by exams and transfer credit equivalencies; and
• Additional responsibilities as assigned to help support the Office of Admissions.

Required Qualifications:

• Excellent communication skills, both verbal and written;
• Comfortable working with a culturally and ethnically diverse population and possess exceptional cross-cultural communication skills;
• Comfortable working in a fast-paced, deadline-driven environment;
• Detail-oriented;
• Ability to learn policies and procedures quickly; and
• Positive, friendly, and customer service-oriented attitude.

Preferred Qualifications:

• Bachelor's degree or equivalent combination of education and experience;
• Data entry experience;
• Banner Information System experience;
• Salesforce Customer Relationship Management (CRM) experience; and
• Bilingual.

Instructions to Applicants:

For full consideration, applicants must apply for the Admissions Operations Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.

Posting Open Date: July 24, 2024

For Full Consideration, Apply by: August 7, 2024

Open Until Filled?: Yes

Mason Ad Statement

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/