A client of Insight Global is looking to add an Application Support Engineer to their team supporting the Entity Resolution Filter product. The tool is used to improve entity matching, automatically qualify alerts and establishing a prioritization of risk by leveraging AI techniques. The ideal candidate for this position will have 5 years of F#, SQL, and API development in tandem with extensive application support experience. Itd be considered nice to have if the candidate had experience with Python, Azure, and AI/ML knowledge as well. This role will be 70% support focused working with end u of the platform to resolve issues, explain features, assist with integrations and configurations, as well as solution development. The team is mainly based on the east coast, the ideal candidate will be based in the same region and time zone. The pay rate ranges based off years of experience from $50-60 per hour.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

BS Engineering/Computer Science, or equivalent experience
F# and.Net framework development experience
o ASP.NET Core Web API services or equivalents
o SQL Server or other RDBMS experience
Experience with implementing CI/CD automation (Github Actions, TFS, Jenkins, TravisCI, etc.)
Experience in support role working directly with end u to resolve issues
o Bug fixes, integrations, configurations, advanced systems troubleshooting, etc.
Jira ticketing system
Confluence
Good oral and written communication to engage with peer development teams and end u

Nice to Have Skills & Experience

Experience with other Functional Programming (any language, e.g. OCaml, Haskell, Scala)
Azure
AI/ML/data science experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.