Appointment and Scheduling Coordinator
Houston, Texas
Employer: Baylor College of Medicine
Industry: Clinical
Salary: $37147 - $48280 per year
Job type: Full-Time
Division: Family and Community Medicine
Work Arrangement: Onsite only
Location: Houston, TX
Salary Range : $37,147 - $48,280
FLSA Status: Nonexempt
Work Schedule: See Job Posting
Summary
The Appointment and Scheduling Coordinator will be responsible for scheduling appointments for medical providers in all 3 HHH clinic sites while providing excellent customer service to patients and clients and entering client data into an electronic health record and homeless management information system.
This position will also serve as back up for the Front Office Specialist and will assist in patient appointment check-in as needed.
Job Duties
Minimum Qualifications
Preferred Qualifications
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Requisition ID: 19858
Work Arrangement: Onsite only
Location: Houston, TX
Salary Range : $37,147 - $48,280
FLSA Status: Nonexempt
Work Schedule: See Job Posting
Summary
The Appointment and Scheduling Coordinator will be responsible for scheduling appointments for medical providers in all 3 HHH clinic sites while providing excellent customer service to patients and clients and entering client data into an electronic health record and homeless management information system.
This position will also serve as back up for the Front Office Specialist and will assist in patient appointment check-in as needed.
Job Duties
- Schedules patient appointments.
- Provides front desk assistance when needed (greets patients, manages check-ins, and handles any immediate patient concerns).
- Answers incoming calls (provides information, directs calls to the appropriate departments).
- Provides front office coverage (in cases where front office staff are unavailable, the scheduler will provide coverage to ensure continuous service).
- Assists with scanning documents into our system.
- Schedules online appointments and manages online appointment requests.
- Verifies patient insurance information, ensuring that all necessary documentation is complete and accurate prior to appointments.
Minimum Qualifications
- High school diploma or GED.
- Three years of relevant experience.
Preferred Qualifications
- Medical front office experience.
- Knowledge of Epic and electronic health records.
- Bilingual (English/Spanish).
- Strong customer service and organizational skills.
- Strong interpersonal and social skills with demonstrated ability to interact with a variety of individuals including those with behavioral health needs.
- Ability to operate small office equipment, including photocopier, telephone, and computer.
- Basic knowledge of Microsoft Office.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Requisition ID: 19858
Created: 2024-06-26
Reference: 19858
Country: United States
State: Texas
City: Houston
ZIP: 77069
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