Asset Management Analyst

Insight Global is looking for an IT Asset Managment Analyst to work for a large financial customer of ours. This individual would be responsible for supporting the implementation, documentation, and management of asset and configuration management program. This includes establishing and updating hardware and software lifecycle processes, inventory management, and ensuring compliance with governance and operational standards. This role will collaborate closely with IT and business units to ensure effective asset and configuration management practices.

Responsibilities may include:
- Act as a liaison between IT and other business units to address asset management process issues and improvements.
- Establish and update hardware and software lifecycle processes from acquisition to disposal.
- Monitor lifecycle processes to ensure efficiency and compliance.
- Develop and implement inventory management processes for hardware and software assets.
- Ensure accurate and up-to-date inventory records.
- Develop, document, and maintain process standards and workflows for asset and configuration management.
- Ensure all processes are aligned with industry best practices and organizational goals.
- Implement and update control processes to ensure compliance with organizational policies.
- Conduct regular audits to verify adherence to established controls.
- Ensure governance and operational structures are followed within asset and configuration management.
- Develop and enforce policies to maintain process integrity and compliance.
- Ensure control evidence are collected and/or stored and made available for all audit and control activities.
- Provide training and support to stakeholders on asset and configuration management processes.
- Develop training materials and conduct workshops as needed.
- Generate reports and analytics to provide insights into asset and configuration management performance.
- Conduct user acceptance testing (UAT) and assist in troubleshooting issues.
- Monitor data quality and assist in regular audits to ensure compliance with policies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 3+ years' experience in IT asset management processes and best practices.
- 3+ years of experience with IT service management (ITSM) tools, specifically ServiceNow.
- 3+ years of experience with ITIL process framework and best practices.
- Knowledge of configuration (including CMDB) management processes and best practices
- Excellent documentation and process development skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively.

Nice to Have Skills & Experience
- Financial experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.