Assistant Director of Pharmacy Services, Corporate Pharmacy

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

The Assistant Director of Pharmacy Operations under the direction of the Director of Pharmacy Operations and Informatics. This position supports the objective of delivering safe, cost effective and optimal medication therapy. He/she is responsible to help overseeing pharmacy operations, on a system level and site level to help assure standardization, consistency and best practices. The Assistant Director of Pharmacy Operations will attend, on a regular basis, local and system meetings to help ensure consistency and observance to corporate and system P&T policies and recommendations. They will work with corporate and site leadership to help set pharmacy operation standards across the system for both Ambulatory and Acute Care Clinical Pharmacy Services, promoting standardization and advancing pharmacy practices.

The Assistant Director of Pharmacy Operations will maintain expert working knowledge of The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), National Patient Safety Goals (NPSG), Department of Public Health (DPH), American Society of Health system Pharmacists (ASHP), Institute for Safe Medication Practices (ISMP) and Centers for Medicare/Medicaid Services (CMS) medication-related and pharmacy practice standards and metrics and relates them to current departmental and organizational policies and procedures.

Summary of Duties and Responsibilities:

1. Assists in managing the central Pharmacy and Therapeutics Committee
   • Involved with planning and execution of P&T agenda and material
   • Coordinates with presenters to ensure proper material is received and appropriate review is performed
     • Works with Clinical Pharmacy Council (EPCOT) to review all material in an unbiases manner to develop a formulary monograph for P&T presentation
     • Works with IT and Epic team to facilitate the proper Epic build
   • Works with procurement in assisting with all cost analysis for formulary considerations
   • Ensures that committee members receive all pertinent material prior to the meeting
   • Performs all required follow-up such as;
     • Working with IT to ensure proper Epic build of any new formulary addition
     • Revisits any closes any open-ended items
     • Ensures any recommendations from the committee are followed through
   • Works on any education regarding formulary additions to help ensure proper use
2. Maintaining and reviewing the enterprise system formulary to help ensure the most cost-effective therapies are available.
3. Reviews, with site pharmacy directors, pharmacy operations to help facilitate standard and consistent operations
4. Assist in Clinical Pharmacy Committee in order to:
   • Identify and implement quality improvement programs and continuous quality assurance initiatives to advance the medication use systems and promote optimal patient outcomes.
   • Identify best practices and help ensure the health system maintains the highest level of patient care
5. Works with Medication Safety Council in order to:
   • Ensure the safe usage of medication throughout the health system
   • Perform root cause analysis (RCAs) when an event occurs to prevent such occurrences in the future
   • Perform analysis of current process to help reduce the chances of errors
   • Identify best practices and implement such practices
6. Works on any clinical or operational project as deemed necessary and appropriate by leadership
7. Works with IT to ensure that medication builds within epic are correct and appropriate
8. Participates in the department's educational affiliations with external academic institutions. Identifies targets for and participates in in-service education for medical, nursing, pharmacy, and support staff aimed at correcting problems in drug utilization
9. Contributes to the effective operation of the department by enforcing and complying with institutional and departmental policies and procedures
10. Serves as the clinical liaison to assist in the management of drug expense to budget by monitoring drug utilization, identifying opportunities for improvement and initiating cost avoidance programs to achieve planned savings and/or cost avoidance
11. Works with pharmacy directors, clinical coordinators, and pharmacists at each facility in the delivery of pharmaceutical care and appropriate use of clinical workflow software
12. Complies with all aspects of the health system's patient and customer relations programs. Demonstrates the highest level of professionalism in all activities, as measured by a concern for patient care, the ability to listen and cooperate, demonstrating flexibility under stress, the ability to help others within and across departments and teams, and the ability to set and achieve goals
13. All other duties, as needed

Minimum Qualifications
1. Valid license and current registration to practice as a Pharmacist issued by the New York State Department of Education (NYSED); and
2. Four (4) years of satisfactory full-time experience as a licensed practicing Pharmacist, of which at least two (2) years shall have been in an administrative, managerial or supervisory capacity in a Pharmacy in a hospital, health or medical facility.

Department Preferences

• Six Sigma
• Other validated quality improvement certification
• Project management
• Experience in academic healthcare setting

Knowledgeable In:

• Formulary management
• Clinical pharmacy program development
• Pharmacy metrics
• Pharmacy regulatory and compliance requirements related to hospital pharmacy practice
• Pharmacy automation technologies
• Project management

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs