Posting Details

Posting Details

Posting Number S12202P

Working Title Assistant Director, Operations

Department Terry-Exec/Prof MBA

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

College/Unit/Department website

Posting Type External

Retirement Plan TRS or ORP

Employment Type Employee

Benefits Eligibility Benefits Eligible

Full/Part time Full Time

Work Schedule

Additional Schedule Information

Monday through Friday 8:00 am - 5:00 pm

Advertised Salary $50,000-$55,000+Commensurate with Experience

Posting Date 06/06/2024

Open until filled Yes

Closing Date

Proposed Starting Date 07/01/2024

Special Instructions to Applicants

The position is based at the Terry Executive Education Center (TEEC) in Atlanta, located at 3475 Lenox Rd NE, Suite 300, Atlanta, GA 30326.

Location of Vacancy Atlanta Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.



Position Information

Classification Title Student Services Professional

FLSA Exempt

FTE 1.00

Minimum Qualifications

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

Position Summary

This position is a critical component to the success of the Terry College Executive, Professional, and Online MBA Programs. This position assists with the day-to-day operations for the Executive, Professional, and Online MBA programs and involves daily interaction with students, faculty, alumni, and outside vendors.

The position is based at the Terry Executive Education Center (TEEC) in Atlanta, located at 3475 Lenox Rd NE, Suite 300, Atlanta, GA 30326.

Knowledge, Skills, Abilities and/or Competencies

Desired Skills:
• Excellent planning and organizational skills
• Excellent interpersonal, communications and customer relationship skills
• Complex problem-solving abilities
• Advanced computer skills; proficient in MS Office products

UGA Competencies:
• Acts with Integrity
• Communicates Effectively
• Learns and Shares
• Makes Sound Decisions
• Serves Others

Physical Demands

Working in a normal office environment.

Is driving a responsibility of this position? No

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.



Duties/Responsibilities

Duties/Responsibilities

I: Program Delivery
• Support Director of Operations in onboarding of new students (Program Hub set-up, classroom scheduling, ordering onboarding materials, shipping materials)
• Support onboarding of faculty, including faculty orientation, materials sourcing and purchasing, module prep, etc.
• Support all day-to-day planning and execution of program operations
• Support all class logistics and scheduling
• Manage/ maintain student grade letter and employer tuition reimbursement request documentation
• Maintain/ edit the student and faculty hubs which host to all student-related materials, emails, schedules, and directory
• Participate in the development of departmental goals and objectives
• Troubleshoot and address the needs and concerns of students and professors
• Coordinate / organize campus facility key card access and distribution to students
• Provide evening and weekend class administrative support to faculty
• Serve as primary point of contact for programs when director is traveling
• Organize/Proctor student exams
• Support Academic Affairs Coordinator as backup for academic affairs, e.g., academic advising, registration, financial aid processing assistance, residency paperwork, immunization documentation, hardship withdrawals, etc.
• Support the Director of Operations with program assessment, accreditation materials, and audits
• Support the Director of Operations with processing purchase orders and invoices
• Support the Director of Operations with monitoring students' academic progress to identify student success or deficiencies to aid in student retention efforts
• Support the Director of Operations with planning and execution of local, domestic, and international residencies
• Work with program staff to assure all prospective students receive a high level of customer service throughout student life cycle
• Respond to general questions from prospective candidates via e-mail or phone
• Build and maintain relationships with students for the duration of the programs and beyond to foster loyalty and create engaged alumni

Percentage of time 70 Duties/Responsibilities

II. Program Support
• Support Associate Director of Programming on the execution of all academic preparatory programming, workshops and events for incoming and current students
• Support and address needs of student groups (Student council, BCS)
• Serve as additional/back-up support for E/P/OMBA events, EMBA class weekends, etc.

Percentage of time 20 Duties/Responsibilities

III: Miscellaneous

• Other duties as assigned by the Director of the Executive, Professional, and Online MBA Programs
• Identify and implement opportunities for innovation and continuous improvement

Percentage of time 10

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Kristy Simpkins

Recruitment Contact Email simpkins@uga.edu

Recruitment Contact Phone



Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this vacant position? (UGA Jobs -UGA's Job Board, LinkedIn, Indeed.com, Inside HigherEdJobs, UGA Staff Listserv, Terry College Listserv, a current UGA Employee, other - please provide resource) (Open Ended Question)

Applicant Documents Required Documents

1. Cover Letter
2. Resume/CV
3. List of References with Contact Information

Optional Documents