Assistant Food & Beverage Manager - Banquets/Outlets
Oceanside, California
Employer: Hyatt Hotels Corporation
Industry: Banquets
Salary: $66560 per year
Job type: Full-Time
Summary:
Assistant F&B Manager ( Banquets/ Outlets) )
Compensation + Benefits
The Assistant F&B Manager ( Banquet & Outlets ) works to achieve the objectives in sales, guest services, and satisfaction, service quality, cleanliness, and sanitation of the property.
Guest-Facing Service Management
In an ideal world, you have:
ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS
Assistant F&B Manager ( Banquets/ Outlets) )
Compensation + Benefits
- Pay: $66,560 - $79.400
- Medical, Dental, Vision Plans
- Paid Time Off - Vacation, Sick
- 401(k) w/ company discretionary match
- Employee Assistance Program - free counseling sessions annually for you and your household members
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
- Employee Dining Discounts
- Complimentary Employee Meal
- Educational Reimbursement Opportunities
- Free Parking
- 12 Complimentary Room Nights Any Hyatt
- Hyatt Family/Friend Room Discounts
- Referral Bonuses
- Uniform
The Assistant F&B Manager ( Banquet & Outlets ) works to achieve the objectives in sales, guest services, and satisfaction, service quality, cleanliness, and sanitation of the property.
Guest-Facing Service Management
- You will be responsible for supporting the efficient running of the banquet and outlets in line with department strategies and brand standards, whilst meeting employee, guest and owner expectations.
- The Assistant Manager is responsible to support and manage the assigned outlet as a successful profit center in line with the outlet's operating concept and OBR standards, ensuring maximum guest satisfaction.
- Support the Director of Banquets with tasks related to operating the banquet department within budget and helping to ensure the financial success of the outlet.
- Provide warm, humble and knowledgeable service throughout the property
- Liaise with restaurant and outlet operations staff to ensure a seamless guest experience
- Assist with the curation of the guest's experience both on and off property
- Attend daily briefings and relevant departmental meetings
- Assist in creating a culture that encourages our staff to grow
- Support service teams
- Prepare all required paperwork including forms, reports, and schedules in an organized and timely manner
- Ensure in quality of guest experience, service, operational effectiveness, employee retention, and satisfaction
- Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors
- Continually strive to provide opportunities to advance the education and development of staff as it relates to food, wine, and service
- Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements, its employees, and its guests
- All other duties as assigned by Outlet Manager or Director of Banquets
In an ideal world, you have:
- 5+ years of related food, beverage and/or service management experience in a banquets/ dining atmosphere preferred
- Commitment to quality, excellence, and genuine hospitality
- Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints
- Excellent communication and interpersonal skills
- Ability to listen, communicate, and make connections
- Relevant experience in high-end hospitality/restaurant operations
- Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, OpenTable, Sevenrooms, TOAST, Tock, or similar booking program)
- Ability to work with confidential information
- A person of integrity; fair and consistent
- Creative problem-solving and critical decision-making skills
- Ability to work collaboratively across the organization
- Extensive knowledge of Seabird cuisine and its surrounding areas including its history, wines.
ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS
- Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
- Must be able to lift and carry up to 40 pounds
- Ability to stand and/or sit for prolonged periods of time
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment
- To have a positive impact,taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
- To be decisive,accepting responsibility for making things happen, thinking ahead, and developing contingency plans
- To be an active listener,remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
- To be motivated and committed,approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
- To be flexible,responding quickly and positively to changing environments
- To maintain high team focusvia cooperation and support to other team members in the pursuit of department goals
Created: 2024-05-30
Reference: OCE001019
Country: United States
State: California
City: Oceanside
ZIP: 92054
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