Assistant Front Office Manager - Hilton Santa Barbara Beachfront Resort
Santa Barbara, California
Employer: Hilton Worldwide Holdings Inc
Industry: Guest Services, Operations, and Front Office
Salary: $66560 - $67000. per year
Job type: Full-Time
An Assistant Front Office Manager is responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As an Assistant Front Office Manager, you would be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
*The annual salary range for this role is $66,560 to $67,000. and is based on applicable and specialized experience and location.*
What will I be doing?
As an Assistant Front Office Manager, you would be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist in the management of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
- Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out
- Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
- Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
*The annual salary range for this role is $66,560 to $67,000. and is based on applicable and specialized experience and location.*
Created: 2024-05-04
Reference: HOT0AKNG
Country: United States
State: California
City: Santa Barbara
ZIP: 93105
Similar jobs:
-
Business Manager, Innovation and Partnerships Office
LLNL in Livermore, California💸 $193812 per year -
Manager, Office Administration
Southern Glazer's Wine & Spirits in Union City, California💸 $75000 - $85000 per year -
AIML - Sr Manager, Program Office, Data Operations
Apple in Cupertino, California -
Management and Program Assistant (Office Automation) 12 Month Register
Internal Revenue Service in Glendale, California -
Area Manager - Transportation Office (Transportation)
Walmart in FONTANA, California💸 $66560.00 - $100000.0 per year -
SENIOR OFFICE MANAGER
Naval Air Systems Command in China Lake, California -
Office Chief (Area Manager)
State Of California in Sacramento, California -
Management Services Technician - Central Office - Business Services Section
State Of California in Folsom, California -
VP, Portfolio Management Office (PMO)
Danaher Corporation in Sunnyvale, California -
Branch Chief, Office of Risk Management
State Of California in Sacramento, California -
Office Assistant - Resource Management
State Of California in Fresno, California -
AUTOMOTIVE PROGRAM MANAGER GS 13 Los Angeles Field Office (ALL US CITIZENS)
FBI in Los Angeles, California💸 $120246.00 per year -
Construction Office Manager/Bookkeeper
Boutique Recruiting in Sante Fe Springs, California💸 $75000 - $85000 per year -
Front Office Manager - DoubleTree By Hilton San Jose
Hilton Worldwide Holdings Inc in San Jose, California💸 $70000 per year -
Office 365 Endpoint Manager Consultant
West Advanced Technologies (WATI) in Rancho Cordova, California -
Office Manager - Shoreline Amphitheater
AEG in Mountain View, California💸 $61400 - $71400 per year -
Research Data Manager, IDEA Office
State Of California in Sacramento, California -
Office Manager (Oakland)
TK Elevator in San Leandro, California💸 $80000 - $105000. per year -
Area Manager - Transportation Office (Transportation)
Walmart in FONTANA, California💸 $66560.00 - $100000.0 per year -
Office 365 Endpoint Manager
West Advanced Technologies (WATI) in Rancho Cordova, California