Assistant, Group Sales Operations

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Position: Group Sales Operations Assistant - Part-Time/Non-Exempt Department: Ticket Sales and Service Reports to: Coordinator, Ticket Sales and Service Location: State Farm Stadium (Glendale, AZ) Format: In-person Duration: September 2024 - January 2025

Cardinals Organizational Summary: The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home. As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League. Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community. If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what's happening here.

Job Summary: We are seeking a motivated and detail-oriented Group Sales Operations Assistant to support the group sales events on each home game in the 2024 Arizona Cardinals Football season, as well as some occasional organizational asks through the week that can be done remotely. This role will provide valuable experience in event management, coordination, and customer service within a high-energy environment. You will be involved in various aspects of pre-game planning, on-site operations, and post-event breakdown, ensuring a seamless experience for our guests on gamedays.

Primary Job Duties: The Group Sales Operations Assistant position will have daily responsibilities including, without limitation, to the following:

• Assist on all pre-game activities such as the flag presentations, dance/band group performances, flag football, and more.
• Assist with all hospitality operational tasks, including guest services, catering coordination, and ensuring a high-quality experience for attendees.
• Collaborate with teams and vendors to facilitate seamless integration of pre-game events.
• Provide on-site support during in-game activities to ensure all elements run smoothly and according to plan.
• Act as a liaison with group sales clients to address any special requests or requirements that will be reported to the Ticket Sales and Service Coordinator.
• Assist with post-event breakdown, including the removal and storage of event materials, hospitality signage, and more.
• Additional duties or projects as assigned.

Qualifications/Requirements:

• Education: Currently enrolled in a Bachelor's degree program, or equivalent experience.
• Experience:Experience in customer service or event operations and execution preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent communication and interpersonal abilities, with a focus on providing exceptional customer service and interacting positively with clients and team members.
• Capacity to follow instructions and work with minimum supervision.
• Ability to frequently stand, walk, carry, bend, walk up and down stairs and exert well-paced mobility for periods of up to eight (8) hours in length.
• Ability to lift up to 50 lbs.
• Must be able to work at all Arizona Cardinals Football Club home games at State Farm Stadium. See full schedule at https://www.azcardinals.com/schedule/.
• Flexibility to work additional evenings, weekends, and holidays; hours may vary depending on business needs.
• Must complete all pre-employment forms and successfully pass a background check.

The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-Onsite

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