Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

An Associate Facilities Manager has a strong project management background with experience in commercial real estate, including facility management, a track record of improving performance and aligning facilities solutions with business objectives. They are able to lead a successful site and workplace management program to ensure a safe and healthy working environment. The responsibilities include implementing local employee engagement initiatives to align SoFi global programming and reiterate company core values and culture. The Associate Facilities Manager reports into Corporate Real Estate as part of the Site Management Team. This role is on-site 40 hours per week and will be an individual contributor role.

What you'll do:

Project Management and Leasing Support

• Project Management experience for new office builds, decommissioning and other facilities related projects in the portfolio as needed by the Sr. Director of CRE
• Maintain and organize project files, critical tasks and milestones
• Support lease administration
• Understanding of lease requirements and operating expenses
• Property/Facility management

Site and Workplace Management

• Act independently to ensure the successful operation of SoFi's SF Headquarters and implementation of an effective workplace management program. This includes visitor and guest support, front desk security oversight, ordering of office supplies, routine or emergency office repairs and maintenance and tracking all expenses for the site operating budget
• Responsible for Emergency Action Planning, including office Floor Warden Program, emergency drills, and participation in other business continuity/disaster recovery efforts
• Responsible for maintaining the office's space and occupancy program, including coordination with CRE on current/projected capacity, new hire seating, desk moves, floor restacking, updating space and seating plans.
• Partner with the People team to track existing and new headcount and growth projections across the Business Units to help inform CRE decisions
• Responsible for oversight of all vendor management for the office aligning with SoFi's contracting requirements Including the use of Ivalua and Ironclad.
• Manage the site's snack and beverage program and ensure alignment with SoFi's overall program standards.
• Participate in budget planning and forecasting with the CRE team.
• Partner with cross functional teams to implement "Think Globally, Act Locally" engagement initiatives that drive employee participation and the workplace experience.
• Creatively lead engagement and morale events and programs for SoFi's SF Headquarters (in alignment with other sites) including corporate milestones, holiday celebrations, wellness initiatives, volunteer events, etc.
• Be an operational lead for cultural diversity and inclusion initiatives including coordination with SoFi ERG/Circles.
• Lead volunteer and give-back activities programming for SoFi in the community
• Help support sitewide and/or team specific initiatives.
• Draft and issue regular site updates and communications to drive participation in initiatives (via Slack, email, newsletters, wallboards), help be the voice of the office

What you'll need:

• 3-5+ years of professional work experience in a workplace management or facility management role
• College degree
• Commercial real estate experience
• Strong project management experience
• Strong organizational skills, detail-oriented, and ability to handle multiple and ever-changing priorities in fast-paced office environment
• Excellent written and oral communication skills
• Passion for being a creative and positive problem solver
• Proven record of going the extra mile for your colleagues
• Experience working with all levels of the organization, from management and employees to vendors/contractors
• Experience with G-Suite, Microsoft Office, expense reports, AP/AR, and other office administration software. Ability to build and maintain spreadsheets for analysis and PowerPoint slides for presentations
• Ability to learn new technical tools quickly, such as leasing or space management software
• Passion to build and sustain team culture
• Occasional evening and weekend work may be required as job responsibilities demand
• Experience working in an organization with varied shifts (early, mid, late, overnight, etc.)
• Articulate and polished; successfully represents the organization at external events
• And of course the ability to laugh and have fun while being productive and hit OKRs

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range: $80,000.00 - $150,000.00

Payment frequency: Annual

This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.