bilingual spanish - customer service - call center Onsite Scottsdale

For immediate consideration please send resume to viviana.meza@remx.com (title: bilingual csr Scottsdale)

Type of Hire: Direct hire

Start Date10/7/24

Office Location: Scottsdale, ZP 85260 (MUST LIVE NO MORE THAN 25 MILES AWAY)

Location: Onsite

Pay Rate:

$21/hour bilingual Spanish+ bonus

$22/hr after 6pm and any time worked on Saturday or Sunday

**Monthly Performance Pay ( After training); up to $300/month based on attendance and quality)

**bilingual payrate starts after the training, during training is $20/hr

**Full package of benefits!

Training Schedule: 2 WEEKS 7:00AM to 3:30PM M-F onsite - starts 9AM on first day only

**NO TIME OFF DURING TRAINING

Post-Training Schedules: Various shifts available, all include one day of the weekend, 4 days a week or 5 days a week, please see options below. (shift will be selected after clearance)

Job Description:

Inbound call center to support multiple bank customers that have accrued enough reward points to purchase product or book travels.

The calls are about tracking the shipment, cancelling the shipment, refunding reward points, shipment arrived damaged, help on the website buying product.

Assisting clients to book flights, car rentals, activities, and cruises.

Requirements:

• HSD or GED is required (must be on resume)
• 6+ months CSR experience, call center.
• Exceptional phone and communication skills, good with people

shifts available:

12:30pm-9:00pm AZ - M Tu W Th Su

12:30pm-9:00pm AZ - Tu W Th F Sa

11:00am-7:30pm AZ - M Tu W Th Su

10:30am-9:00pm AZ - M Tu F Sa

11:30am-8:00pm AZ - M Tu W Th Su

10:30am-7:00pm AZ - Tu W Th F Sa

10:30am-7:00pm AZ - M Tu W Th Su

9:00am-5:30pm AZ - M Tu W F Sa

9:00am-5:30pm AZ - Tu W Th F Sa

6:00am-2:30pm AZ - M Tu W Th Su

12:30pm-9:00pm AZ - M Tu W Th Su

10:30am-9:00pm AZ - M Tu F Sa