Department

The Division of Enrollment Management - Technology Operations Unit

Responsibilities

The Division of Enrollment Management is comprised of four distinct units: Office of Admissions , Office of the University Registrar , Office of Financial Aid , and Technology Operations. Enrollment Management's integrated services provide distinctive support throughout the students' development and progression in their academic experience - from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families as well as to campus partners across the University.

The Technology Operations Unit within Enrollment Management provides technology support, technology-based solutions, systems configuration, identity and data management, and analysis across the division. The unit works closely with subject matter experts in Admissions, Registrar, and Financial Aid to meet the operational and reporting needs of various stockholders across campus.

This position is responsible for providing analysis functions to the Office of Enrollment Management and serves as the department's technical expert, report developer and liaison for Technolution's Slate. Responsible for the development, assessment, and dissemination of departmental data. Serves as part of the Slate core team for outreach, training and implementation for new and current constituents.

Coordinates the use of Slate for the consistent, efficient communications with prospective/current students and their agents. Creates and analyzes import configurations for the update of contacts in Slate using existing data stores; designs workflows for proactive communications (e-mail, phone calls, and printed materials); develops reader dashboards for use in admission application evaluations; and has general business administration duties for Slate. Assists in developing strategies to further leverage of Slate features.

Develops and maintains Business Intelligence reports and dashboards for use by functional end users across campus. Utilizes the current Business Intelligence software to assess and analyze information in order to respond to official requests for Enrollment Management data. Meets with clients to determine data needs in order to create informational databases. Analyzes data to ensure it is correct and presented in a logical, consistent manner for timely dissemination. Makes recommendations to senior leadership for the enhancement or creation of Business Intelligence subject areas.

Collects and analyzes Enrollment Management data to respond to surveys that profile FSU for publications and University reporting. Maintains historical documentation relating to various survey companies. Assists with the gathering and evaluating of Enrollment Management data for Board of Governor (BOG) reporting. Assists with identity management.

Provides support to departmental and administrative clients in the use of Slate and current Business Intelligence software as well as their best practices. Maintains documentation for training purposes on these products.

Coordinates with external representatives in the retrieval and validation of data and materials from third party services. Assists in developing strategies to aid in streamlined data management. Makes recommendations to senior leadership for the enhancement of overall processes.

Qualifications

A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)

Preferred Qualifications

• A Bachelor's degree and four years of experience in enrollment services.
• Ability to multi-task within a fast-paced work environment.
• Experience implementing and/or supporting a new initiatives (policy, technology, procedure, etc.).
• Experience with Enrollment Management operations and application processing.
• Strong organizational, analytical, and communication skills desired.
• Previous experience and comfort working with a variety of computer software applications, databases, and student information systems (PeopleSoft).
• Ability to manage multiple projects and responsibilities at the same time.
• Prior experience analyzing data to create reports, to identify trends and to make decisions.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

Anticipated Salary Range

Anticipated salary range for this position is around $47,660.00 annually, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check .

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .