Innova Solutions is immediately hiring for a Business Analyst

Position type: Permanent.
Duration: 12 Months
Location: Onsite (San Antonio, TX)

As a Business Analyst with react you will:

We are seeking a highly skilled and motivated Telecom Business Analyst to join our team. The ideal candidate will possess strong analytical abilities, excellent communication skills, and a deep understanding of the telecommunications industry. They will play a key role in analyzing business processes, gathering requirements, and driving improvements to enhance the efficiency and effectiveness of our telecom operations.

Key responsibilities:

Requirement Gathering and Analysis:

• Collaborate with stakeholders to gather and document business requirements for telecom projects and initiatives.
• Analyze and evaluate existing business processes, systems, and workflows to identify areas for improvement.
• Translate business needs into clear and concise requirements, user stories, and functional specifications.

Data Analysis and Reporting:

• Collect, analyze, and interpret telecom-related data to identify trends, patterns, and opportunities for optimization.
• Develop and maintain reports, dashboards, and KPIs to track key performance metrics and support data-driven decision-making.
• Present findings and insights to stakeholders in a clear and actionable manner.

Telecom Product and Service Support:

• Provide support for telecom products and services, including billing systems, network management tools, and customer care platforms.
• Work closely with cross-functional teams to troubleshoot issues, resolve customer complaints, and ensure service delivery meets expectations.
• Participate in the testing and validation of telecom systems and applications to ensure quality and functionality.

Project Management and Implementation:

• Assist in the planning, coordination, and execution of telecom projects, from inception to completion.
• Monitor project timelines, milestones, and deliverables to ensure projects are completed on time and within budget.
• Coordinate with internal and external stakeholders to drive project success and facilitate communication and collaboration.

Regulatory Compliance and Risk Management:

• Stay informed about regulatory requirements and industry standards relevant to the telecommunications sector.
• Assist in ensuring compliance with regulatory guidelines, including those related to data privacy, security, and consumer protection.
• Identify and mitigate risks associated with telecom operations, systems, and processes.

Skills Required:

• Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field; Master's degree preferred.
• 8 years of experience as a business analyst, preferably in the telecommunications industry.
• Strong understanding of telecom products, services, and technologies, including voice, data, and wireless communications.
• Proficiency in business analysis techniques, such as requirements elicitation, process mapping, and data modeling.
• Excellent analytical skills with the ability to collect, organize, and analyze large datasets.
• Advanced proficiency in Microsoft Excel, SQL, and other data analysis tools.
• Experience with telecom billing systems, CRM platforms, and network management tools is a plus.
• Strong communication, presentation, and interpersonal skills.
• Proven ability to work effectively in a fast-paced, collaborative environment and manage multiple priorities simultaneously.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Thank you!
Kiran Vajrala
Manager

PAY RANGE AND BENEFITS:
Pay Range *: $ 107,000- $ 125,000 Per annum .
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website : https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.