Business Systems Analyst 2, Central Office;
Albany, New York
Employer: StateJobsNY
Industry: Other Professional Careers
Salary: Competitive
Job type: Full-Time
Non-Competitve Appointment:
Candidates must have a bachelor's or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:
• Using business analysis techniques to elicit requirements as the foundation for the solution to the organization's business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
• Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
• Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
* Business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system.
Transfer:
Candidates must have one year of permanent status as a Business Systems Analyst 2, and be eligible for lateral transfer OR be eligible to transfer via Section 52.6 of the Civil Service Law.
Duties Description The Office of Mental Health (OMH) is seeking a qualified candidate for a Business Systems Analyst 2, G-23, to work within the Office of Quality Management, Bureau of Quality Improvement (BQI), New York State Incident Management and Reporting System Unit (NIMRS). The NIMRS Unit is responsible for performing activities related to ongoing development, database maintenance, and user support and training which are essential to the functioning of the NIMRS system.
Specific duties include, but are not limited to, the following:
• Assist in the coordination and design of the NIMRS 2.0 application.
• Assist in the planning and implementation of the NIMRS 2.0 rollout; including development of the training plan, statewide demos and training and documentation.
• Report creation and dissemination; provide timely, accurate, data and reports in response to requests for this information
• NIMRS ongoing database support including: support ongoing application maintenance and / or enhancements needed and engage with various stakeholders on business solution development.
• Complete High-Profile Client Lookups as needed.
• Provide NIMRS application (including report modules) User training and training material
• Provide resolution for users and business staff with NIMRS questions/issues; including but not limited to; Justice Center reassignments, Field Central Office & CRM questions, and Freedom of Information Law (FOIL) requests.
• Monitor NIMRS on an ongoing basis and work with ITS staff to prevent and resolve unexpected technical issues
• Perform other NIMRS staff duties, when needed
• Perform various Ad Hoc assignments/projects - directed by, and on behalf of, NIMRS leadership and/or NIMRS stakeholders, under the direction of the NIMRS Director
Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.
The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.
Some positions may require additional credentials or a background check to verify your identity.
Name Aurora Korotchen
Telephone
Fax (518) 486-3897
Email Address OMHHRM@OMH.NY.GOV
Address
Street 44 Holland Avenue
City Albany
State NY
Zip Code 12229
Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #169154 in the subject line of your email when applying.
You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.
Candidates must have a bachelor's or higher degree AND three years of business analysis* experience where your primary duty was performing three of the five following activities:
• Using business analysis techniques to elicit requirements as the foundation for the solution to the organization's business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
• Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
• Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
* Business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system.
Transfer:
Candidates must have one year of permanent status as a Business Systems Analyst 2, and be eligible for lateral transfer OR be eligible to transfer via Section 52.6 of the Civil Service Law.
Duties Description The Office of Mental Health (OMH) is seeking a qualified candidate for a Business Systems Analyst 2, G-23, to work within the Office of Quality Management, Bureau of Quality Improvement (BQI), New York State Incident Management and Reporting System Unit (NIMRS). The NIMRS Unit is responsible for performing activities related to ongoing development, database maintenance, and user support and training which are essential to the functioning of the NIMRS system.
Specific duties include, but are not limited to, the following:
• Assist in the coordination and design of the NIMRS 2.0 application.
• Assist in the planning and implementation of the NIMRS 2.0 rollout; including development of the training plan, statewide demos and training and documentation.
• Report creation and dissemination; provide timely, accurate, data and reports in response to requests for this information
• NIMRS ongoing database support including: support ongoing application maintenance and / or enhancements needed and engage with various stakeholders on business solution development.
• Complete High-Profile Client Lookups as needed.
• Provide NIMRS application (including report modules) User training and training material
• Provide resolution for users and business staff with NIMRS questions/issues; including but not limited to; Justice Center reassignments, Field Central Office & CRM questions, and Freedom of Information Law (FOIL) requests.
• Monitor NIMRS on an ongoing basis and work with ITS staff to prevent and resolve unexpected technical issues
• Perform other NIMRS staff duties, when needed
• Perform various Ad Hoc assignments/projects - directed by, and on behalf of, NIMRS leadership and/or NIMRS stakeholders, under the direction of the NIMRS Director
Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.
The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.
Some positions may require additional credentials or a background check to verify your identity.
Name Aurora Korotchen
Telephone
Fax (518) 486-3897
Email Address OMHHRM@OMH.NY.GOV
Address
Street 44 Holland Avenue
City Albany
State NY
Zip Code 12229
Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #169154 in the subject line of your email when applying.
You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.
Created: 2024-10-11
Reference: 169154
Country: United States
State: New York
City: Albany
ZIP: 12208
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