Business Systems Analyst in Pittsburgh (PA) OR Strongsville OH location

Indotronix is seeking a Business Systems Analyst in Pittsburgh (PA) OR Strongsville OH location

Position Title: Business Systems Analyst

Position Location: Pittsburgh PA- 3 days a week in office OR Strongsville OH

Duration: Contract to hire

Current initiatives/project(s) that this resource will be impacting:

Candidate will help bolster the business needs/requirements for enterprise-wide change methodology at client. As a Process Improvement Analyst, they will continually consult the Enterprise Change Office stakeholders - internal roles at Client who are involved in the execution of change- to reimagine current state required business processes in order to construct new, innovative and automated solutions. The new solutions will improve efficiency, remove redundancy, eliminate administrative, manual processes, and streamline (enhance/replace) disparate tool(s) currently used in the execution of change. In doing so, our customers will experience increased speed to market and reduction of risk when executing "a change" to a Customer Product/Service, Process, and/or Technology (as defined by the Change Methodology Framework Policy.)

Industry background:

Position background will be more important than industry background.

Team dynamic:

As an advocate for our customers, they will actively engage with a wide variety of roles across the client enterprise to elicit and document specific requirements in the form of User Stories and Acceptance Criteria to define and build new innovative solutions. They will actively collaborate with the Product Owner and agile scrum team, inclusive of UX designers, other Process Improvement Analysts, and Technical Writers to ensure proposed enhancements to the methodology are well documented and understood. They will also collaborate with the ECO's Training and Organizational Change Management Team as a subject matter expert to ensure the materials produced will effectively prepare our customers to use the new application and follow the new and improved business processes.

Very collaborative

Collective problem solvers

Roles and Responsibilities:

Will start with basic stories and have a shadow day 1 to assistance getting acclimated to the team. Limited story points in the first sprint.
• Directs the research, discovery, collection, and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
• Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on complex business requirements.
• Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.

Technical Skills:
• Experience working as a BA/BSA on an Agile Scrum Team
• Experience eliciting business needs/requirements through various techniques, and translating business needs into User Stories and testable acceptance criteria
• Proficiency in Jira and Confluence

Flex Skills:

Technical writing experience or other writing experience
• Basic knowledge of design techniques and principles involved in production of drawings and models

Soft Skills:

Organization

Time management- very important

Willing to work within a team to problem solve

Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills

Degrees/Certifications:

Certifications in agile/SAFe are a plus!

CBAP certification is a plus!

Nice to have Bachelors

Role Differentiator:

Client is making this methodology tangible and starting it from ground up. Experience helping create 'just in time guidance' and ease of use tool. Ability to be creative for the new environment.

Interview Process:

1- HM - 45 mins

2- Panel - 30 mins

Availability for interviews:

Typically open on Thursday Mornings & Friday Afternoons

Indotronix Commitment : A Safe and Inclusive Workplace" - Promoting a Culture of Inclusion, Respect, Equality, and Diversity: Ensuring Safety and Non-Discrimination.

We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.

Breaking Barriers : Your Potential Knows No Limits. Embrace Your Potential, Apply Today!"

Indotronix Commitment to Pay Equity - At Indotronix, we are committed to Equal Employment Opportunity (EEO) and ensure pay equity across all job roles. We proudly champion equal pay for equal work, guaranteeing fair compensation for all employees based on their skills, experience, and contributions.

Celebrating & Honouring Veteran Contributions: Approximately 13% of our workforce are veterans (nearly twice the national average). This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers

Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts - a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.

Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting. In 2023, we hired over 1,200 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.

Indotronix is an Equal Opportunity Employer

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