For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Analyzes business needs, documents requirements, and translates needs into functional, non-functional and/or technical specifications
• Collaborate with cross-functional teams and vendors to plan, test and support product releases and upgrades, considering factors such as resource availability, timeline and dependencies
• Work closely with development teams, vendors, quality assurance, and other stakeholders to ensure successful implementation of features while adhering to data privacy regulations
• Create documentation, including user guides, release notes, and training materials to support users in understanding and utilizing the enhancements
• Continuously monitor the performance of the technology product, support and gather feedback from users, and identify areas for improvement or enhancement
• Provides subject matter expert and operational support to internal business partners
• Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or 4+ years of equivalent experience
• 4+ years of Agile experience
• 3+ years of experience with IT support
• 3+ years of experience in Health Care IT Systems: Proficiency in health care IT systems, including EHR systems, HIEs and other clinical systems
• 2+ years of experience with eClinicalWorks

Preferred Qualifications:

• 3+ years of experience in application implementation and support
• 3+ years of experience in developing requirements and performing system analysis
• Proven solid analytical and technical skills to solve complex issues
• Proven ability to prioritize and multi-task effectively in high volume workload situations
• Proven ability to work collaboratively in a team-oriented environment, fostering positive relationships

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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