Cage Supervisor, Southland Casino

The Opportunity

Delaware North Gaming is searching for a full-time or part-time Cage Supervisor to join our team at Southland Casino in West Memphis, Arkansas . In this role you will oversee all areas of the cage and vault to ensure that all state, federal, and Delaware North guidelines and procedures are being followed. Apply today if you're looking for a new role that offers teamwork and an exciting gaming environment.

Pay

$24.00 - $26.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Lead and supervise team, providing planning and scheduling of work assignments, and performance development
• Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures
• Investigate and resolve customer complaints and issues
• Assist in the preparation of daily and weekly reports
• Monitor inventory supplies for cage operations
• Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable
• Monitor the ticket redemption machines and schedule maintenance as needed
• Maintain the supervisor bank transactions daily when necessary

Qualifications

• Minimum of 1 year supervisory experience in a gaming role
• Must be able to handle large money transactions accurately and reconcile vault
• Superior communication and interpersonal skills and the ability to lead in a results-oriented, high volume environment required
• Basic computer skills and knowledge of Microsoft Office required
• Must be able to obtain and maintain a state gaming license
• No college degree required

Physical Requirements

• Ability to lift 30 lbs occasionally
• Must be able to bend and life occasionally, stand for long periods of time
• Gaming environment, environment may be smoky with moderate-to-high noise levels

Shift Details

Day shift
Evening shift
Overnight
Holidays
Weekends

Who We Are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.