Care Coordinator (Case Worker)

DIVISION OF STUDENT AFFAIRS

The successful candidate must be student centered, collaborative, data informed, committed, and equity minded, in alignment with the values of the Division of Student Affairs.

MISSION

The mission of the Division of Student Affairs is to intentionally build an engaged, inclusive, and healthy campus community through hands-on learning experiences and holistic student support.

VISION

To support, empower, and prepare every student for success.

VALUES

Student Centered

We center what is best for students in our decision-making.

Collaborative

We understand that working together is what is best for students.

Data Informed

We use national and IU research and data to improve and evolve. Being informed communicates our credibility and our impact.

Committed

We are all in. We aim to deliver consistent, high-quality experiences for students.

Equity Minded

We center equity and inclusion and incorporate historically silenced voices in the work we do.

Job Summary

Department-Specific Responsibilities

• Provides direct intervention and non-clinical case management to students needing support.
• Provides support and information about campus resources and the campus conduct system.
• Supports student health and safety by providing timely and appropriate referral information and addresses other university related issues as needed.
• Provides support to IUPD officers in responding to student mental health concerns or hospitalizations.

General Responsibilities

• Provides direct services and act as central point of contact for students who have experience sexual, physical or other misconduct.
• Conducts situational analysis and provides assistance and counseling to improve clients' social and psychological conditions
• Assesses safety concerns, provides an overview of campus resources, and provides immediate and ongoing assistance to students in need.
• Helps guide students through procedures for various issues (requesting grade changes, withdrawing from classes, housing concerns, academic or administrative appeals) and providing assistance to ensure that students receive interim measures.
• Assist students with establishing a support network of family, friends, and community resources and creating personal development plans
• Identifies and connects students to campus and community resources (direct or indirect referrals); accompanies students to informal or formal meetings with instructors or administrators as needed/requested
• Reviews university policies and procedures with students. Reviews procedures for investigations, judicial hearings, appeals, etc.
• Maintains case records in a secure and confidential manner, maintains statistics and administers ongoing program evaluations.
• Serves as a member of the sexual violence prevention and advocacy team, providing outreach and raising awareness about prevention and advocacy services provided by the department

Qualifications

EDUCATION

Required

• Bachelor's degree in counseling or social work

Preferred

• Master's degree in counseling or social work

WORK EXPERIENCE

Required

• 1 year of experience working with survivors or sexual or physical assault, preferably in a counseling or advising capacity

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Indianapolis

Indianapolis, Indiana

Advertised Salary

$51,000 - $56,000 per year based on experience

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Health Services

Job Family: Social Work
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

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Telephone: 812-856-1234

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