Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

Essential duties include:

• Maintains the patient record (in written and/or electronic format.

• Facilitates communication and efficient unit/department operations.

• Orders supplies.

• Demonstrates knowledge and use of available resources and communication tools.

• Maintains awareness and control of reception desk and surrounding area.

• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers.

• Takes responsibility for self -development and supports a learning environment.

• Displays commitment to the mission of the hospital and its values.

Qualifications:
• High School Diploma or Equivalent

• 1 to 2 years of experience in a clinical setting with secretarial experience or 1-2 years' experience in secretarial work required.

• Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic.

• Ability to complete tasks with minimal supervision.

• Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills

• Proficient computer needs with the ability to grow and adapt to new technologies.