Compliance Officer-Operational (WCA #22011)

$18.34 - $29.34 Hourly

$38,140 - $61,024 Annually

This position is a Pay Band 55

Posting Details

Interviews are anticipated to be conducted within two weeks of closing date.

The Workers' Compensation Administration assures the quick and efficient delivery of indemnity and medical benefits to injured workers at a reasonable cost to employers. The Compliance Bureau is responsible for enforcement of the Workers Compensation Act with a focus on specific state statutes for businesses across the state of New Mexico.

Why does the job exist?

The purpose of this position is to investigate and enforce compliance of the insurance coverage requirements of the New Mexico Workers' Compensation Act. In New Mexico, all businesses that employ three or more workers are required to carry workers' compensation insurance with some exceptions.

How does it get done?

-Investigate and conduct interviews and research of businesses to determine if Workers' Compensation insurance is required.
-Educate business owners on the Workers' Compensation Act and assist them with getting in compliance.
-Thoroughly and accurately document case notes and activity including results of field visits and face-to-face interactions.
-Prepare accurate reports for court hearings and provide testimony as needed.
-Conduct outreach regarding Compliance rules and regulations and partner with other agency programs during outreach
functions

Who are the customers?

Employers/Business owners, workers, and other bureaus within the agency.

Ideal Candidate

- Experience in conducting investigations/interviews.
- Knowledge of research methods.
- Ability to interpret and apply policies, rules and statutes.
- Proficient with Microsoft 365.

Minimum Qualification

High School Diploma or Equivalency and two (2) years of experience in investigations, regulation, policy, statutory, and/or contract compliance. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 2 years of experience 2 Associate's degree or higher (Bachelor's, Master's) AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid New Mexico Drivers License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

Work is performed in an office setting with exposure to Visual / Video Display Terminal (VDT) and extensive personal computer, data entry and phone usage. Some sitting, standing, bending, lifting and reaching may be required. Ability to complete assignments with a high level of accuracy within strict time constraints. Must be able to lift 25 - 30 lbs. Occasional travel may be required. Some field investigative work may be required including visiting businesses in person and public speaking during outreach functions.

Supplemental Information

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Agency Contact Information: Leonard Fulton (505) 841-6851. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.