Comptroller - Program Specialist III-IV

Job Description

Applications must be filed at

https://capps.taleo.net/careersection/304/jobdetail.ftl?job=00045610&tz=GMT-05:00&tzname=America/Chicago

About the Comptroller's Office

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller's Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more!

Culture

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Click here to see an inside look at the Texas Comptroller's office! Click here to see a video from the division!

General description

Join the Fiscal Management team as a Program Specialist. Performs complex (journey-level) consultative services and technical assistance work as part of the Fiscal Management division. Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities for the direct deposit program and the warrant hold program. Provides daily customer service by phone, in person, and via e-mail in response to inquiries. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.



Qualifications:

Minimum Qualifications

• Graduation from an accredited college or university with a bachelor's degree.

• Two years of experience analyzing and adhering to regulatory, legislative, or technical policies/programs.

• Three years of experience providing customer service in a high-volume environment.

• One year of experience using TINS or USAS.

Preferred Qualifications

• Experience with stand and deliver training.

• Experience conducting research and documenting findings.

• Experience with Automated Clearinghouse (ACH).

• Experience with the Warrant Hold program.

Substitutions

One additional year of analyzing and adhering to regulatory, legislative, or technical policies/programs, may substitute for thirty semester hours of educational requirement with a maximum substitution of 120 semester hours (four years).

LICENSES / CERTIFICATIONS

N/A

In this role you will:

• Participates in special assignments on direct deposit, payment processing, payment distribution, and the warrant hold program within established deadlines as assigned.

• Works closely with other state agencies, internal departments of our agency, the general public and coworkers to identify research, analyze and resolve specific payment and payee issues using the Texas Identification Number System (TINS) and the Uniform Statewide Accounting System (USAS).

• Performs all the section's production aspects including payment processing, held payments, payee information updates and reconciling report information in TINS and USAS.

• Provides clear and accurate verbal and written communications to internal and external customers in a professional manner relating to payment processing, payment distribution and the warrant hold program.

• Performs all other related duties as assigned, including but not limited to assisting or serving as an instructor for training courses and attending meetings to provided and gather information.

Veterans:

To receive veteran's preference a copy of your DD214 (Member 4) is required.

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.

If selected for the position the following must be provided for proof of veterans' preference:

• Veteran must provide form DD 214

• Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information

Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work In Texas:

Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Important Notes to the Candidate:

Salary is contingent upon qualifications. CPA employees in the same job classification, if selected, will be laterally transferred with no increase in salary. (An example might be an Accounts Examiner III in Revenue Administration who moves to an Accounts Examiner III in the Enforcement division). If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.