CPS Investigations County Office Manager (CYFD/PSD #8548)

$35.50 - $56.80 Hourly

$73,841 - $118,146 Annually

This position is a Pay Band SH

Posting Details

We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.

By joining CYFD, you'll work to find the best ways to support families through difficult situations using community-based prevention and intervention programs. Employees have teammates and a committed leadership team to support them every day.

We look forward to you joining us because caring for and supporting New Mexico's children and youth will take all of us. I know the department's mission is critical to improving the overall well-being of children in our state and, in turn, strengthening the future of New Mexico.

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

Why does the job exist?

Incumbent is responsible for managing the daily operation of a Metro Region Protective Services field office, acting accordingly with the mission and vision of the agency, as well as utilizing Continuous Quality Improvement (CQI) process in practice to achieve positive outcomes. The primary function is to monitor and supervise all functions of the local county office regarding programs, policies, procedures, service delivery, budget and personnel, and to develop and maintain positive relationships with staff, other agencies and community partners.

How does it get done?

• This position manages the daily operation of field staff so as to permit the attainment of federal national standards and performance based budget measures. (40%);

• Work to ensure that principles of quality practice through adherence to policies and procedures are met in protective services cases. (25%);

• Adherence to administrative management principles in the areas of budget, personnel, and general office management. (25%);

• Develop and maintain a positive relationship with staff, other agencies and community partners. (10%).

Minimum Qualification

Masters Degree in any field of study from an accredited college or university and four (4) years of experience in the management and direct provision of child welfare services, policy and procedure writing, and program research and development. Any combination of education from an accredited college or university and/or direct experience in child welfare totaling ten (10) years may substitute for the required education and experience.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 10 years of experience 2 Associate's degree AND 8 years of experience 3 Bachelor's degree AND 6 years of experience 4 Master's degree AND 4 years of experience 5 PhD degree AND 2 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an office setting: late hours, weekends, on-call and callback work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.

Supplemental Information

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Agency Contact Information: Bernadette Zajac, (505) 414-2310. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.