Credentials Intern, 2025 Season
Indianapolis, Indiana
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POSITION TITLE: Credentials Intern DEPARTMENT: Credentials, Premium Services REPORTS TO: Sr. Manager, Credentials & Logistics POSITION LOCATION: Indianapolis FLSA STATUS: Non-Exempt WORKER CATEGORY: Intern DURATION: January 2025 - August 2025 COMPANY SUMMARY: Penske Entertainment is a leading provider of world-class sports and entertainment. The organization consists of three prominent entities:
Experience
Preferred
POSITION TITLE: Credentials Intern DEPARTMENT: Credentials, Premium Services REPORTS TO: Sr. Manager, Credentials & Logistics POSITION LOCATION: Indianapolis FLSA STATUS: Non-Exempt WORKER CATEGORY: Intern DURATION: January 2025 - August 2025 COMPANY SUMMARY: Penske Entertainment is a leading provider of world-class sports and entertainment. The organization consists of three prominent entities:
- Indianapolis Motor Speedway is the world's largest spectator sporting facility and annually hosts the world's most prestigious auto race: the Indianapolis 500 presented by Gainbridge.
- INDYCAR is the Indianapolis-based governing body for North America's premier open-wheel auto racing series, the NTT INDYCAR SERIES, and its developmental series, INDY NXT by Firestone.
- IMS Productions is a multifaceted broadcast and multimedia division that helps bring INDYCAR and IMS events to life for global audiences.
- Develop and maintain outstanding working relationships
- Deliver a positive first impression for IMS guests whether in person, over the phone, and/or via email
- Assist with the public sale of credentials for the Month of May and Brickyard Weekend
- Perform necessary organizational functions like laminating, alphabetizing, and other duties as assigned
- Prepare and distribute credentials and parking passes to internal and external stakeholders
- Undertake seasonal projects including, but not limited to, media releases, vendor credentials, internal requests, and golf cart permits
- Respond and communicate to credential requests and inquiries daily; provide guidance, analysis, and solutions, as needed
- Educate customers about the different benefits and levels of access provided by various credentials
- Collaborate with the Client Services team to ensure premium clients have the proper credential assets for events
- Assist with the design and creation of credential access boards
- Assist with fulfilling credentials and parking passes for IMS vending/display clients
- Become proficient in the IMS point of sale software (SCORE)
- Serve as an IMS brand ambassador and show enthusiasm for Penske Entertainment and our vision, mission, and values
- Other duties as assigned by the supervisor
- This position does not have any supervisory responsibilities
- Currently pursuing an undergraduate or graduate degree (Business, Hospitality Management, or Sport Management preferred)
- Exceptional customer service and communication skills
- Office experience preferred but not required
- High integrity and confidentiality
- Team-first outlook with the ability to build strong working relationships with peers (#oneteamBIGdream)
- Proactive, innovative thinker who takes initiative
- Strong verbal and written communication skills
- Ability to adjust well to change in a fast-paced work environment
- High level of professionalism
- Organizational skills and ability to multitask
- Minimal travel to career/job fairs to help recruit other IMS seasonal staff is possible
- Begins in mid-to-late January and concludes in August (must be available for all events during this time)
- Requires a minimum of 12 hours per week during the Spring semester until the season ramps up at the end of April
- Works a minimum of 40 hours per week including weekends during May and Brickyard Weekend (late July )
- Ability to occasionally lift and/or move up to 25 pounds
- Stamina to work long hours and willingness to work an irregular schedule, which may include weekends or evenings
- Work is performed in both an office environment and outdoors, and near other workers
- Staff will be exposed to those conditions normally encountered in a business office environment
- Staff will be faced with frequent interruptions and must interact with others on a regular basis
- The noise level in the work environment can be loud, due to professional racing events
Experience
Preferred
- 1
Created: 2024-10-05
Reference: FGCaqjfduB8c
Country: United States
State: Indiana
City: Indianapolis
ZIP: 46218
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
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