CRM Campaign Operations Specialist

Summary
At Apple, great ideas have a way of becoming outstanding products, services and customer experiences very quickly. We believe that if you bring passion and dedication to your job, there's no telling what you can accomplish! If you're excited about creating compelling products and ready to join an amazing team we want to hear from you.

The Apple Database Marketing Team is seeking a professional CRM Campaign Operations Specialist to conduct Worldwide campaigns on behalf of Product Marketing and Retail. In this role, you will identify opportunities to engage and send relevant, personalized messages to customers with an eye on user privacy.



Description
Creatively problem solve and propose solutions, while understanding the known limitations and resource constraints.

Consolidate requirements from various customer journey use cases, and identify vital platform capabilities.

Assess and recommend solutions to deliver required capabilities, and determine a roadmap that drives robust business initiatives through to execution.

Build and maintain necessary processes, procedures and controls to ensure data accuracy and business functionality, while aligning with privacy and security policies.

Investigate issues and provide process improvement recommendations.

Develop cross-functional partnerships and collaborate to meet shared objectives.

Participate in User Acceptance Testing (UAT) for system development and enhancements.

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