Crowd Coordinator |Part Time | Greensboro Coliseum Complex

Greensboro, North Carolina

Employer: AEG
Industry: Facility Operations/Event Staff
Salary: Competitive
Job type: Part-Time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Crowd Coordinators will act as primary providers of direct customer service to guests as they are entertained at the Greensboro Coliseum Complex. Crown Coordinators are responsible for providing a safe environment for our guests and ensuring all service needs are met.

This role will pay an hourly range of $15.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until November 20, 2024

Responsibilities

  • Promptly address incidents, altercations, or any issues within the venue that may compromise guest safety.
  • Ensure that all guests adhere to the entry screening procedures.
  • Immediately report any unusual activities or potential safety concerns to the On-Duty Supervisor.
  • Accurately complete all necessary documentation, including incident and misconduct reports.
  • Ensure compliance of outside food/beverage and camera building policies.
  • Monitor guest conduct and aid guests when necessary.
  • Perform crowd control management functions. Lead initiatives to de-escalate inappropriate behavior effectively.
  • Act as a member of the emergency evacuation team by directing guests to emergency exits.
  • Perform other duties and responsibilities as assigned.


Qualifications

  • High School diploma or GED.
  • 1 year of related customer service experience.
  • Ability to follow procedures and safety standards as directed.
  • Ability to work independently and remain flexible in role.
  • Exceptional customer service skills-outgoing and friendly personality required.
  • Ability to work a flexible work schedule including days, nights, weekends and holidays.
  • Ability to walk and stand for the entire shift.
Created: 2024-09-08
Reference: 2092708
Country: United States
State: North Carolina
City: Greensboro
ZIP: 27410

About AEG

Founded in: 1994
Number of Employees: 28000

Similar jobs: