Partnership & Premium Services Manager | Greensboro Coliseum Complex

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Overview

This role will pay a yearly salary of $45,000 to $55,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until November 30, 2024

Responsibilities
• Responsible for overall day-to-day account management including contract activation and fulfillment, strategic direction and budget for assigned corporate partners
• Manages all partnership deliverables for accounts assigned (i.e. signage, print, promotional, entertainment elements, etc.) to ensure quality standards and that client expectations are met
• Accountable for retention as well as one-off and upsell opportunities for new and existing partnerships including contract amendments and extensions
• Responsible for the implementation of branding and activations during event days including digital signage, in-game features and fan engagement activations as per event requirements.
• Reviews promotional concepts, including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media. Oversees all these aspects internally and externally
• Oversees the logistics of all partner hospitality and contractual events
• Create and implement Greensboro Coliseum Complex partnership events including networking forums, VIP hosting and hospitality on game days and corporate sponsorship summits
• Initiate and maintain regular contact with client and/or client's agency, developing strong professional relationship
• Partner with department Manager to develop and execute exclusive events for current premium members.
• Build and maintain positive relationships with respective accounts and members in order to renew and extend premium seating contracts.
• Leverage relationships with current account holders to gain referrals resulting in potential new business.
• Prospect and execute meetings with influential business leaders in the greater Greensboro area
• Participate in networking and development events - including but not limited to clinics, speaker series, etc. Note some events take place after business hours.
• Serve as an additional point of contact for premium clients and liaison for the premium department.
• Fulfill member requests and questions, providing prompt and professional communication
• Assist in managing member agreements and corresponding invoices, including providing updates to contracts, account information and invoices as needed.
• Support the Suite operation team in setup, suite walks, cold push and all other operational needs required for successful event day execution.
• Support OVG to verify all food and beverage orders are placed in advance of each event.
• Collaborate with marketing department on communication and private events/tours for suite and premium clients
• All other duties as assigned

Qualifications
• College Degree (preferably in Marketing or Sports Management) or equivalent work experience.
• Minimum of 3-5 year of experience in partnership activation or related field including sponsorship sales.
• Bachelor's degree from an accredited university; Area of Study: Sales, Marketing, Business Administration or related field, or equivalent work experience.
• Experience with large-scale events in a stadium or concert setting of a large arena/venue (10,000+ seats) is highly desirable.
• Marketing and promotions planning background
• Ability to effectively communicate both orally and written
• Highly organized and able to manage multiple priorities and projects while working with many categories of clients.
• Proficient in Microsoft Word, Microsoft Excel, PowerPoint and Adobe Photoshop.
• Ability to work nights, weekends and holidays.
• Strong personnel management, communication, time management and organizational skills. Proven ability to multi-task and manage projects on strict deadlines.
• Excellent written and verbal skills. Proven ability to correctly use punctuation and grammar.
• Possess high degree of discretion and professionalism
• Consistent, punctual and regular attendance.
• Professional image and demeanor.
• Strong ability to work well with co-workers and supervisors in a team environment.

Working Conditions:
• Minimal Travel (< 10% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.

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